Vikas Butaney

SVP, CX Product Management and Marketing

Customer Experience (CX)

As the Senior Vice President of Customer Experience (CX) Product Management and Marketing, Vikas Butaney leads the product vision and strategy for Cisco's Services portfolio. Under his leadership, the organization is driving transformative innovation at the intersection of technology, business, and customer experience, building and evolving Cisco's Support and Professional Services to empower customers in today's AI era. Recognized for his commitment to customer-centric innovation, Vikas spearheads the transition to modernized support models for organizations across industries. By integrating AI-enabled predictive, proactive, and personalized capabilities, he empowers customers to boost security and operational efficiency and maximize the value of their technology investments. Prior to this role, Vikas served as SVP and General Manager of Cisco Secure Routing and Industrial IoT, where he led product strategy for Cisco Routing, SD-WAN, Industrial Networking, and Multicloud Networking. A proven leader in fostering innovation and pioneering new business models, his career spans senior leadership roles in Cisco network engineering as well as experience at cloud and mobility start-ups, including Accelera and Mobile Iron. He earned his M.S. in Electrical Engineering, focusing on Optical and Data Communications, from Virginia Tech in Blacksburg, VA.

Articles

INDUSTRIAL IOT

Vikas Butaney

Cisco and Microsoft partner to enable seamless data orchestration from Cisco IoT Edge to Azure IoT Cloud

3 min read

Cisco and Microsoft Azure are extending our edge-to-cloud partnership.

Vikas Butaney

Cisco announces comprehensive IIoT security architecture, Cyber Vision for visibility and Edge Intelligence

4 min read

Cisco IoT is announcing two key innovations that empower both IT and OT teams, furthering the Multi-Domain architecture.

INDUSTRIAL IOT

Vikas Butaney

Delivering data at mission critical speed from anywhere: Cisco ESR6300 Embedded Series Router

2 min read

Learn more about Cisco’s new Embedded Series router that helps to reliably connect, unlock data and meet time-critical deadlines.

INDUSTRIAL IOT

Vikas Butaney

Cisco Live US: Let’s Accelerate Outcomes at the IoT Edge

3 min read

Cisco extends intent-based networking to the IoT Edge and hazardous locations with IP67 rated Catalyst Heavy Duty Series switches and wireless access points.

INDUSTRIAL IOT

Vikas Butaney

One Utility Network for the Modern Grid

3 min read

Utility networks are transforming worldwide, and Cisco is leading the way by providing flexible deployment solutions at scale, with multi-layered grid security.

INDUSTRIAL IOT

Vikas Butaney

The power of intent-based networking for the IoT edge

3 min read

Announcing the industry's first integrated network architecture.

INDUSTRIAL IOT

Vikas Butaney

Cisco Empowers Partners to Accelerate Their IoT Business

3 min read

At the Cisco Partner Summit in Las Vegas, our customers discuss how IoT is changing their businesses. We also show our partners how Cisco can accelerate IoT opportunities.

INDUSTRIAL IOT

Vikas Butaney

Cisco to Offer Wi-SUN Certified IoT Products for Secure Utility and Smart City Deployments

1 min read

As a Sponsor member of the Wi-SUN Alliance, Cisco has been actively working with member companies to define, test, and deliver a common open-standards based profile for this interoperability.

INDUSTRIAL IOT

Vikas Butaney

Helping Enterprises Scale IoT Deployments with Secure Computing at the Edge

4 min read

The new Cisco Industrial Compute Gateway IC3000 offers built-in security and manageability at scale, enabling faster decision making at the edge by processing and normalizing data from various sensors.