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The Internet of Everything Is the New Economy

We have only seen a glimpse of what Internet of Everything (IoE) has in store for the planet. The change is much bigger than technology alone. The new IoE economy will profoundly affect people, things, data, and processes.

Find out more in this short video, based on my article, The Internet of Everything Is the New Economy Read More »

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Rocky Mountains High On Data Virtualization

I recently returned from my seventh annual Boulder BI Brain Trust presentation. The BBBT as everyone likes to call it, is unique in the business intelligence, data and analytics industry.

Since 2006, the BBBT has advanced this industry by organizing half-day vendor presentations to their over 140 members.  During these presentations, vendors such as the Cisco’s Data and Analytics organization, update BBBT members on new strategies, evolving technologies, customer adoption and more.  In return the vendors get valuable feedback from the BBBT’s global network of analysts, consultants and academics.

Cisco’s Expanded Data and Analytics Portfolio

Mike Flannagan, General Manager of Cisco’s Data and Analytics Business Group, led off this year by identifying four key trends creating new business opportunities for our customers, as well as disrupting their traditional data management approaches.

  1. Increased speed of business and rising customer expectations
  2. Data is the new competitive battlefield
  3. Data is increasingly distributed
  4. Data at the edge volumes are extreme

Mike then discussed the coming together of Cisco’s data and analytics portfolio over the past year in order to comprehensively address these trends. These solutions include:

  • Cisco Data Virtualization, added to the portfolio a year ago when Cisco acquired Composite Software.
  • Cisco Prime Analytics, the former Truviso products.
  • Cisco Data In Motion, from the TigerMe acquisition.
  • Cisco Connected Analytics, a set of packaged analytics applications targeted for specific market segments including retail, healthcare, service provider, city infrastructure, call center, and more.

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Billions of Devices Generating Even Bigger Data

Following Mike, Jim Green, CTO for Mike’s group, discussed the data and analytic implications that will result as 30 billion additional devices connect over the network within then next five years.

The business outcome and analytics opportunities from these devices are endless.  However the data volumes generated will make even today’s big data seem small. And how all these come together in an already complex data landscape is an Internet of Everything challenge everyone will soon face.

Data Virtualization Advances

Kevin Ott, General Manager of the Data Virtualization Business Unit, and I closed out this year’s BBBT with updates on data virtualization market dynamics, customer adoption trends and our product strategy for maintaining product leadership in this increasingly important foundation technology.  Join us at Data Virtualization Day on October 1, 2014, in New York City where Cisco, our customers and prominent analysts will share more on these topics.  Sign up soon as space is limited. #DVDNYC

Gain a BBBT Insider’s View

Check out these three sources to gain an insider’s view on Cisco’s BBBT presentation:

  • Listen to Mike Flannagan and Jim Green’s podcast with BBBT co-founder Claudia Imhoff.
  • Read acknowledged data warehousing pioneer and BBBT member, Barry Devlin’s blog.
  • Review over 100 tweets from BBBT members by filtering on #BBBT.

Learn More

To learn more about Cisco Data Virtualization, check out our page

Join the Conversation

Follow us @CiscoDataVirt.

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The #InternetOfEverything Machine and What it Means to the World

Typically art and technology make strange bedfellows. But the Internet of Everything Machine at Cisco Live San Francisco in June was undeniably one of the coolest interactive installations I’ve seen at a conference. The exhibit simulated an attendee’s journey through a city connected by real-time data, so each visitor got a unique and personalized digital city experience. More importantly, it demonstrated how the Internet of Everything will help a city run more efficiently and the positive impact that can have on citizens.

From streetlights that turn themselves off to save energy and recycling bins that communicate when they’re full, to self-adjusting traffic lights that prevent traffic jams and smart luggage that tracks itself – the possibilities are endless.

The Internet of Everything Machine was a temporary exhibit at Cisco Live, but the Internet of Everything is becoming our reality. While it is certain to shape our future, it’s also in action today. The Internet of Everything (IoE) is not a tangible item. Rather, it is the connections between people, process, data and things that create more valuable and relevant experiences than any of us could have ever imagined before.

Ioe Machine Erica Schroeder 8.7.14

Many elements that make up the Internet of Everything are not new and each can function independently. But, the true power of the Internet of Everything lies in all of them working together to create richer experiences and economic opportunities for everyone – businesses, individuals and even countries.

For example, a recent economic analysis estimates the Internet of Everything represents a $19 trillion opportunity for public and private sector organizations over the next decade. This occurs from cost savings, productivity gains, new revenue and improved citizen, worker and consumer experiences.

The Internet of Everything makes our everyday lives more convenient. Our ability to make payments from our smart devices, a store associate using a hand-held device to expedite checkouts and even one day riding in a self-driving car are all innovations made possible by the Internet of Everything.

The Internet of Everything Machine gave Cisco Live attendees a glimpse into a concept city that could run seamlessly with the Internet of Everything. And all over the world, corporations, municipal agencies and individuals have used it to improve their operations and even their health:

  • In Dubai, one of the world’s fastest-growing and cosmopolitan cities, cranes that swing too close to one another are halted by an Internet-connected system, safeguarding a network of 37 cranes and 5,000 workers near the world’s tallest buildings.
  • Though many of its operations take place deep inside mountains, Dundee Precious Metals utilizes WiFi-enabled vehicles, haulers and crushers and above-ground command centers to capture real-time data, resulting in a cost-savings of $2.5 million and production increase of 400%.
  • Wearables have made great strides in improving healthcare and have the potential to save lives when seconds count. Already, 21% of Americans use wearable devices to help track health data. What’s even more exciting for the medical field and patient care is that wearables can be outfitted with technology that allows them to communicate with doctors and other healthcare professionals directly. A Band-Aid that indicates if a wound is healed, skin patch wireless blood glucose monitors and systems that sound an alert when it’s time to refill a prescription are all possible through the Internet of Everything.
  • New York, a burgeoning “Smart City” has partnered with City 24x7 to make public communications available to anyone, anytime, anywhere with their Smart Screens. These screens are interactive and highly-visible in area train stations, malls and sport facilities and transmit offers, services and area information in real-time. And, they can be accessed via smartphones, tablets and laptops!

Through these few examples it’s easy to see that the Internet of Everything’s societal and enterprise advances are making a real impact. The Internet of Everything is changing everything about the way we live and the ways we can live. There will be challenges, but as John Chambers noted, overcoming them will take precedence, because the benefits are far too great to ignore.

Dream big – what are some of the innovations you’d like to see the Internet of Everything make possible? What does your City of Tomorrow look like? We want to know what examples of the Internet of Everything you see in your own City of Tomorrow – your neighborhood! Join the conversation online by tagging your photo and video examples with #InternetOfEverything and #CityOfTomorrow.

Be sure to follow @CiscoIoE on Twitter and join the conversation, #InternetOfEverything and #CityOfTomorrow.

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Analytics: A New Model for Creating Great, Personalized Customer Experiences

While certainly exciting, buying a new house, can also serve as a revealing exercise in understanding data science.

A couple of weeks ago I went to my bank to investigate my financial options for buying a new house. To my surprise, my account manager gave me a stack of paperwork to fill out—and I soon realized that my bank was already in possession of 90 percent of the information I was being asked to provide. So why was I having to take the time to fill in information the bank already had, or could easily acquire?  And more importantly, why couldn’t my account manager quickly access information about my client status and my personal preferences, and immediately provide a tailored offering, decreasing the chance that I would look elsewhere for this service?

Figure 1. Centralized, Decentralized, and Distributed Networks. A distributed, virtualized approach to database management enables quick combination and analysis of large volumes of data—where and when it is needed.

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Source: Paul Baran, Rand Corporation.

I wrote in one of my recent blogs about the issues and solutions related to quickly combining data that comes in large volumes by focusing on data virtualization and cloud. This can enable seamless customer interactions and decrease client churn, be it in financial services or in the telecom sector. But what is required at an organizational level so that people, process, data, and things come together to enable a superior customer experience and create entirely new revenue possibilities?

Read More »

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Cisco and Salesforce.com: IoE and the Next Generation of Customer Service

The networked connection of people, processes, data, and things that we call the Internet of Everything  (IoE) continues to increase its pervasiveness in the workplace and at home. As a result, business leaders are adapting to meet the changing expectations of the enterprise, their customers and the consumer market.

This isn’t the far-off future. It’s now. Organizations are revolutionizing business processes today. The Internet of Everything is dramatically impacting the performance of innovative businesses.

IoE is real and beneficial and can take many different forms, depending on the unique issues or opportunities facing an enterprise.

In a recent post, Chris Botting talks about how Customer Collaboration connects IoE to consumers.

I had an opportunity to really look closely at some of these impactful uses of IoE as we prepared for a two-day media, customer and partner event exploring tangible examples of IoE in action in Chicago last month. Along the way, I developed another perspective about business applications of IoE. In many cases, IoE becomes the Internet of Customers.

As a panelist at the event, Daniel Debow, senior vice president of Emerging Technologies at salesforce.com, provided great insight into IoE’s role in this amplified customer interaction.  He suggests that IoE is providing the roadmap of the next generation of customer service while transforming the entire service experience.

Daniel recognizes that behind every one of these billions of connected devices, there is a customer. In the real-world, Read More »

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