Cisco Blogs


Cisco Blog > Collaboration

Can Midsize Businesses “Be Everywhere with Video”?

Off the top of your head -- how would you describe a successful company that is growing fast?

  • Has intimate customer knowledge
  • Provides great customer service
  • Is agile and responds quickly to changing requirements
  • Considered a great place to work

These are just a few characteristics that jump into my mind.

My colleagues recently produced the video Be Everywhere with Video Collaboration (PLXX) to show how effective video collaboration can be.  It highlights many of the characteristics I’ve listed above. Although fictional, the company depicted in the video reminds me of some of the small and medium sized marketing agencies I’ve worked with in the past.  They show a real can-do attitude, but with enhanced and accelerated service using business quality video collaboration.

So, why haven’t more medium-sized organizations adopted video technology?  A colleague recently told me that “93% of the conference rooms in the world don’t have Read More »

Tags: , , , , , ,

“Is It Time To Become a Collaboration Technology Broker?”

It’s no coincidence that when choosing where to work, Type A personalities gravitate to organizations at the leading edge of their chosen field or that enable them to make a real difference. But gone are the days when you see “cell phone provided” in a job offer.  I don’t think I’ll choose my next employer based on what collaboration tools they provide, but I will make a point of measuring how seriously they take collaboration and how it fits into their operations. For me it will always be an important selection criterion.

They say “people don’t leave companies, they leave managers.”  I think people leave cultures that hinder them for ones that promise to set them free.

With so many disruptive technologies and deployment options, it can be difficult for IT teams to support broadening and challenging business needs. Increasingly, and often out of frustration around ‘Slow IT’, individual business units are acting as buying centers themselves; creating an issue of ‘shadow IT’.

Read More »

Tags: , , , , , ,

Keeping in Tune: Simpler Collaboration From Any Device

Did you know that the Guns N’ Roses anthem Sweet Child O’ Mine was originally written as a practice guitar riff?

A friend told me this as I recently struggled to play it, making sounds closer to ‘chopsticks’ than to one of the most famous guitar tracks ever created.

The fact that I was playing a borrowed guitar may have made it more difficult, though. Playing a familiar instrument is so much easier, if only because you know its foibles! Read More »

Tags: , , , , , , , , ,

Case Study: Innovating Patient Experiences with Collaboration

May 7, 2014 at 12:20 pm PST

In business, clear and rapid communication is always important, but it’s most important in healthcare, where saving minutes or even seconds can make all the difference. A growing number of healthcare organizations are adopting video conferencing to improve communications both internally and with patients. The potential benefits are huge.

Internal video conferencing and telepresence technology can help healthcare organizations better manage rapidly escalating costs, accelerate innovation, deliver high-quality care, and maximize the use of skilled resources. Doctor-patient videoconferencing has the potential to broaden access to healthcare, add convenience, and lower costs, according to a recent InformationWeek article examining the results of its 2013 Healthcare IT Priorities survey. (The survey found that 28% of respondents are already using some form of doctor-patient video communication.)

Video is the future for Park Nicollet Health Services, a nonprofit, integrated healthcare system Read More »

Tags: , , , , , , ,

Collaboration Technology and the Future Workplace

May 5, 2014 at 9:17 am PST

I often get asked by customers and partners what it takes to create an activity-based workplace – one that gets employees out of assigned cubicles and gives them a variety of spaces to use based on what they need to do and who they need to connect with throughout the day.

There’s no doubt that the physical environment in which we work is important. Spaces that are clean, well-lit, and attractive can go a long way towards fostering productivity, positive attitudes, and teamwork. But configuring your physical space is just one part of the overall solution.

Embedding collaboration technology into your space design is critical to the success of any workplace transformation effort. Employees need seamless, uninterrupted access to the information they need to get their jobs done. And the tools they use must be as intuitive as their own personal devices.

By “intuitive,” I mean being able to:

AM15655

  • Make and receive calls on any device, whether it’s a desk phone, laptop, mobile phone or tablet
  • Access email and corporate intranet anywhere on campus – wirelessly and securely
  • Find people in your organization, check availability, and connect using instant messaging, voice, video, desktop sharing, or conferencing
  • Engage in real-time, face-to-face collaboration and team building sessions – both planned and spontaneous – with colleagues around the globe

These are the ways in which workplace transformation can improve productivity Read More »

Tags: , , , , , ,