Cisco Unified Communications Manager

May 20, 2019

COLLABORATION

How to Get On the Road to Cloud Calling Success

Cisco Webex Calling is a great solution for mid-sized to large enterprises looking for a simple cloud transition.

February 6, 2019

COLLABORATION

Architecting Cisco Unified Communications Manager 12.5 – An Evolutionary Tale

The Unified Communications Manager got even better. Release 12.5 is generally available now.

May 19, 2015

PERSPECTIVES

Importance of naming standards in Cisco Unified Communications Manager

In network engineering I have learned that the biggest lie I tell myself is that “I do not need to write this down.” That being said, when you are in the heat of troubleshooting a production issue I really try to design my systems so that I can tell what the heck something does by […]

October 2, 2014

PERSPECTIVES

The Evolution and Impact of Collaboration Technologies

As I sit here on an airplane en-route to San Jose with my MacBook Pro at hand, heading to an industry-leading networking event (albeit on my own time, yes – this is officially vacation), I’ve found myself reflecting on collaboration technologies and how I’ve seen them evolve in the short 15 years I’ve been working […]

Modernizing Public Safety Communications

Modernizing Public Safety Communications Your existing radios and voice system do more, with Cisco IPICS 4.8 If your agency uses Cisco Unified Communications as well as PTT radio communications, you can make both more valuable by adding Cisco IP Interoperability and Collaboration System (IPICS). Hundreds of public safety agencies around the world already use Cisco […]

March 14, 2014

PERSPECTIVES

Importing contacts from WebEx Connect to IM & Presence

Currently, WebEx Connect has no method of exporting contacts into Jabber or IM & Presence. I came up with this solution to help a couple of my users migrate their large contact lists, and thought I would share the solution with you. Let me know what you think. This method relies on the use of a perl script and […]

January 15, 2014

INSIDE CISCO IT

What is Cisco IT’s UC Global Cluster Architecture?

Over the last 15 years, we’ve progressively centralized our UC architecture. As WAN services have become bigger, better and more cost effective, we’ve been able to rely more heavily on the network to extend UC services out to the branch networks.