Collaboration
- Collaboration
The Sliding Doors of the Digital Age
The upcoming collaboration launch at Cisco is a little more personal for me than most launches. Alan Kay, Doug Engelbart,
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- Collaboration
Recording the Changing Face of Customer Journeys
Customer interaction is getting personal. As a consumer, I want the best possible service I can get. In just the
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- Collaboration
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Do Is the New Disrupt
Collecting a half-dozen engineers in a snowbound mountain cabin is a surprisingly effective way to get creative. So are Friday
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Get on the Same Page as Your Customer with Co-browsing
Do you have customers who come to your website, but are unable to find what they need? Do your contact
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- Collaboration
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5 Predictions for Customer Care in 2017
We’re all bombarded with opinions and predictions from so-called experts. But who do you trust? I believe it’s important to
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- Collaboration
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R.I.P. Conference Room Projection Cable
We’ve all been there. You walk into a conference room, and you have a simple task – project your laptop
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