Collaboration
- Collaboration
You Can’t Schedule Innovation
We are excited to be launching a magical experience with our Cisco Spark apps, the Cisco Spark Board, and the
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Continuous Collaboration
Fundamentally, collaboration is about people coming together to innovate. Not once or twice, but ongoing. The best kind of collaboration
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How Cisco Spark Board Enables Create-and-Do
A few weeks ago I invited my team to a cabin in the mountains to prep for launch. This was
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Switching UC & Contact Center Providers Can Be a Relief
This post comes from Rob Amster, Cisco’s Director of Contact Center Sales for the Americas. He directs the sales and go-to-market strategy
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The Sliding Doors of the Digital Age
The upcoming collaboration launch at Cisco is a little more personal for me than most launches. Alan Kay, Doug Engelbart,
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Recording the Changing Face of Customer Journeys
Customer interaction is getting personal. As a consumer, I want the best possible service I can get. In just the
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Do Is the New Disrupt
Collecting a half-dozen engineers in a snowbound mountain cabin is a surprisingly effective way to get creative. So are Friday
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Get on the Same Page as Your Customer with Co-browsing
Do you have customers who come to your website, but are unable to find what they need? Do your contact
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5 Predictions for Customer Care in 2017
We’re all bombarded with opinions and predictions from so-called experts. But who do you trust? I believe it’s important to
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R.I.P. Conference Room Projection Cable
We’ve all been there. You walk into a conference room, and you have a simple task – project your laptop
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