Cisco Jabber

Blog post

Building Custom Call-Center Solutions for Attentive Client Service

RZF, the IT Department of the Ministry of Finance in Germany, needed a quality call center service to connect and organize all of the calls coming in over 28,000 IP phones and Jabber clients on the network. Read how Recos IC, a Cisco Preferred Solution partner, used Cisco CUCM and Jabber APIs to build a seamless user experience for RZF.

December 19, 2019 2 min read
Blog post

Customer Spotlight: Central Georgia Technical College Creates Blended Learning Environment

For most colleges with multiple campuses, connecting separate locations is a challenge, but Central Georgia Technical College (CGTC), located in Macon, GA, faces a taller order than most: its campus systems extends across 12 counties that total the size of Delaware state! To address lower-than-average student retention rates CGTC decided to reevaluate its teaching model. […]

March 4, 2016 1 min read
Blog post

Customer Spotlight: Idaho Transportation Department Creates Cohesive Communications…

While Idaho isn’t a very populous state, with only 1.5 million people, it stretches across 83,000 million square miles. The Idaho Transportation Department (ITD) is responsible for all transportation-related efforts in that area, from highway construction to the Department of Motor Vehicles. But with only 1,800 employees, that can be a real challenge! As ITD […]

February 4, 2016 1 min read