Cisco Jabber
Your Journey to the All-New Webex
3 min read
Learn how Webex supports customers who are updating from Jabber or Meetings to the all new Webex.
In Sickness and in Health
3 min read
Bill and Dorris have been married for 67 years, never spending a day apart. When illness and a global healthcare crisis separated them, Cisco stepped in to bring them back together.
Building Custom Call-Center Solutions for Attentive Client Service
2 min read
RZF, the IT Department of the Ministry of Finance in Germany, needed a quality call center service to connect and organize all of the calls coming in over 28,000 IP phones and Jabber clients on the network. Read how Recos IC, a Cisco Preferred Solution partner, used Cisco CUCM and Jabber APIs to build a seamless user experience for RZF.
Enjoy a No-Compromise User Experience with Cisco Jabber 12.7
3 min read
With Cisco Jabber 12.7 we’ve created a contemporary new look for Jabber, giving your users a modern experience that they expect from their enterprise applications.
What Your Collaboration Strategy Is Missing
4 min read
Getting your teams more involved with collaboration technology can be challenging, but not impossible. See how you can use some simple methods to nudge them in the right direction.
Crisis Communications: Digital Channels Deliver Fast Disaster Relief for Business
5 min read
Digital transformation creates connected experiences in business crisis communications and disaster response.
Cisco: Helping Banks Help Customers
1 min read
How many times have you been at an ATM and wish that you had a bank teller to help you? In Malaysia, customers that use the Bank Simpanan Nasional (BSN) now have the luxury of getting their banking done at an ATM but also having that human touch. That’s because BSN is employing virtual teller […]
Customer Spotlight: Central Georgia Technical College Creates Blended Learning Environment
1 min read
For most colleges with multiple campuses, connecting separate locations is a challenge, but Central Georgia Technical College (CGTC), located in Macon, GA, faces a taller order than most: its campus systems extends across 12 counties that total the size of Delaware state! To address lower-than-average student retention rates CGTC decided to reevaluate its teaching model. […]
Customer Spotlight: Idaho Transportation Department Creates Cohesive Communications Environment
1 min read
While Idaho isn’t a very populous state, with only 1.5 million people, it stretches across 83,000 million square miles. The Idaho Transportation Department (ITD) is responsible for all transportation-related efforts in that area, from highway construction to the Department of Motor Vehicles. But with only 1,800 employees, that can be a real challenge! As ITD […]