Cisco Jabber

RZF, the IT Department of the Ministry of Finance in Germany, needed a quality call center service to connect and organize all of the calls coming in over 28,000 IP phones and Jabber clients on the network. Read how Recos IC, a Cisco Preferred Solution partner, used Cisco CUCM and Jabber APIs to build a seamless user experience for RZF.

With Cisco Jabber 12.7 we’ve created a contemporary new look for Jabber, giving your users a modern experience that they expect from their enterprise applications.

Getting your teams more involved with collaboration technology can be challenging, but not impossible. See how you can use some simple methods to nudge them in the right direction.

Did you know that Smart Cities are poised to drive significant change in how we work, play and learn in 2018? Thanks to the explosion in big data analytics capabilities and mobile, real-time video/information sharing, historians may someday look back on this year as the fulcrum upon which technology and government fully meshed to turn […]

Cisco is excited to be a Platinum Sponsor for the 124th Annual IACP Conference and Exposition in Philadelphia. Every year, the International Association of Chiefs of Police (IACP) brings together Law Enforcement leaders from around the nation to learn, network and problem solve about the hot topics in their industry. And this year’s theme, Solutions […]

Digital transformation creates connected experiences in business crisis communications and disaster response.

How many times have you been at an ATM and wish that you had a bank teller to help you? In Malaysia, customers that use the Bank Simpanan Nasional (BSN) now have the luxury of getting their banking done at an ATM but also having that human touch. That’s because BSN is employing virtual teller […]

For most colleges with multiple campuses, connecting separate locations is a challenge, but Central Georgia Technical College (CGTC), located in Macon, GA, faces a taller order than most: its campus systems extends across 12 counties that total the size of Delaware state! To address lower-than-average student retention rates CGTC decided to reevaluate its teaching model. […]

While Idaho isn’t a very populous state, with only 1.5 million people, it stretches across 83,000 million square miles. The Idaho Transportation Department (ITD) is responsible for all transportation-related efforts in that area, from highway construction to the Department of Motor Vehicles. But with only 1,800 employees, that can be a real challenge! As ITD […]