Is Your Contact Center “In the Zone”?
Thanks to new AI models, Cisco is empowering contact centers with access to the most “uncommon knowledge”, creating insightful and predictable patterns of reality, shaping positive customer experiences.
Cisco Brings the Power of the Cloud and AI to Contact Centers with Release 12.5
Cisco creates direct path to cloud and fuels contact center super agents with AI-powered capabilities
Saying “Yes” to Workplace Safety: How UCM Customers Can Become Compliant with Kari’s Law and Ray Baum’s Act
Tragedies can happen in the blink of an eye. Cisco Unified Communications Manager (UCM) supports enterprises by adding lifesaving features to its award-winning multi-line telephone system (MLTS)
The Accidental Customer Success Manager: My Life Driving Adoption and Success with Webex Collaboration
Day in the Life of a Customer Success Manager helping customers reach their full collaboration potential.
Cisco Recognized as a 2020 Gartner Peer Insights Customers’ Choice for Meeting Solutions
Cisco Webex was again recognized — this time by our customers— in the Gartner Peer Insights Customers’ Choice for Meeting Solutions.
The Rise of Webex Rooms
As we are looking forward to showing off our latest innovations to 80.000 visitors at ISE in Amsterdam this week, let´s look back at some of the highlights of the year that passed, all available at our booth to see!
Balancing Self Care While Crushing Cisco Live Barcelona
How do you stay balanced and “yourself” when traveling? See how being away from a perfect bubble of control was a cinch for one Cisco servant leader thanks to good planning and optimal self-care at CL Barcelona!
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Engage with your peers and Cisco about collaboration products such as contact center, IP telephony, collaboration applications and telepresence.
Work Smarter with Webex
Improve business collaboration and customer experiences with Webex Business Collaboration Solutions that empower people to engage and innovate.