Did you know these corporate travel facts?
- On average, companies spent more than 10% of their total annual budget on expenses related to business travel in 2014, according to Aberdeen.
- Non-compliance with corporate travel policies is a top-three challenge for 57% of executives surveyed by Travelport.
- Nearly 85% of respondents to the Travelport survey say rising airfares and hotel rates have negatively affected their corporate travel programs.
One of my favorite things in life is to travel and to explore new places. It’s inspiring and gives me perspective on different regions and lifestyles. That said, business travel can be a far cry from leisure travel.
It’s great to meet customers and partners, and I enjoy dinners with colleagues on the road. But when I travel, my work week gets jumbled by the diversion from my routine. Time changes, the lack of veggies in my diet, and missing my oh-so-comfy bed. There are times when we all have to meet in person. But business travel sometimes exacts a high cost from project deadlines and time-sensitive work.
Honestly, and I know I am not alone, spending time in security checkpoints, then sitting on a plane for hours trying to get comfortable and be productive can be a nuisance.
Travel itself is expensive. Read More »
Tags: collaboration, cost reduction, online meetings, training, travel, video conferencing, WebEX
Over the past five years, we’ve seen an incredible shift in the way that organizations all over the world are using video every day. From an engineering team conducting their weekly meeting from multiple locations around the globe, to an employee being able to join an all-hands meeting from an iPad while on their balcony in Beijing, video has become a critical part of the workplace.
And it’s not just real-time video; more and more employees are demanding ways to keep that video content, to record and share it for later playback on any device. As a market leader in enterprise video, Cisco developed our Capture-Transform-Share portfolio to enable customers to get more out of their video collaboration investments and extend the life and the value of video with solutions for video recording, streaming and playback. Today, we’re excited to announce that as part of our Capture-Transform-Share strategy, we are working with VBrick to offer their enterprise webcasting solution, VBrick Rev, to our customers.
A Cloud-based offering for enterprise webcasting
First and foremost, VBrick supports some of the most popular use cases of video – from delivering live video streaming over Read More »
Tags: Cisco, cloud, collaboration, VBrick, video
Let’s step into the “way back machine.” It’s 1985, and my friends and I are waiting in a long line to purchase U2 concert tickets. We are beyond excited; they are coming to the Worcester Centrum and we are determined to score tickets for this momentous event! It’s a very, very long line at the local record store, the only one in town that sells concert tickets.
Remember those days? Not many choices and lots of in-person interactions that were time-consuming, but we didn’t know the difference back then.
It took a long time to make it to the front of that line, and you never knew if the tickets were going to be sold out before you got there. It was a wait-and-see game with very few choices.
In 2015, most of us couldn’t imagine dealing with that. We have grown accustomed to having many choices on how and when we communicate. This has greatly changed the research and purchase process, which in turn has driven the need for the highly-responsive customer care companies are starting to provide.
How does this relate to Enterprise Connect 2015? Read More »
Tags: Cisco, cloud, cloud collaboration, collaboration, contact center, Context Service, Enterprise Connect 2015
Recently, I have been reading about organizational evolution. There are some great articles and insights out there, but the common theme running through all of them is that we face an unpredictable future and we need to be agile.
The pace of change is accelerating, and the modern agile organization will need answers for three key questions:
- What type of technology is going to be required?
- How will IT be delivered, and by whom?
- Where do we fit in? Us, people.
The Internet of Everything will enable the next great wave of growth. The technology within this wave will connect people, process, data and things. So much value will be realized and this transition will rely on key underlying technology development around cloud, security, mobility and networking. Of course, there will be great products and services, but Read More »
Tags: cloud, collaboration, innovation, Internet of Everything, internet of things, IoE, IoT, mobility, technology, unified communications, video
I was on a weeklong business trip to London last month, and as I made my way to purchase a ticket for Heathrow Express train, I realized that I had left my corporate credit card at home. It was close to midnight in London, and Heathrow Express was the perfect option because I was going to stay at Hilton Paddington.
I reached the hotel rather quickly and, like always, thought to myself, “Why don’t we have something like Heathrow Express in New York?” At check-in, I offered my personal credit card and within seconds of the swipe, I received a text message from my bank:
I responded in affirmative and received a confirmation. I was very impressed that my bank was looking after me. Read More »
Tags: Cisco Contact Center, contact center, Context Service, customer collaboration