video collaboration

October 4, 2017

EDUCATION

Video Collaboration and Support

Craig Tranter is a former educator, and now serves as a technology presenter for Cisco. This blog is the third in his series on advancements and opportunities in education. All views are his own.  We know that students no longer need to be physically present in order to attend a university course. And, from our discussions […]

April 20, 2016

FINANCIAL SERVICES

Cisco and Fiserv: Transforming the Customer and Employee Experience

Authors: Jason Bettinger, Financial Services Business Transformation Director, Cisco Bradley Mason, Vice President, Sentry Performance Solutions, Fiserv Changing technology is driving big changes in consumer expectations – and within the workplace. Financial institutions must transform customer experiences to meet the demands of the future, or run the risk of impacting the bottom-line. They must also […]

March 10, 2016

FINANCIAL SERVICES

Virtualised Expertise – A True Win/Win

How many times have you gone into your local branch to see someone about a mortgage, or a pension, or a current account and no one is available to see you right away? It happens more often that you think. And the bank often doesn’t know how much business it is losing as these initial […]

January 25, 2016

FINANCIAL SERVICES

When Online Chat is just not enough

I’ve been using online banking for a while now. Just the other day, I had a quick question and saw “Chat Live with a representative” so I decided try it out. As I got comfortable asking a few questions, I started to want to do more. I wanted to talk with the banker. And I’d […]

July 9, 2015

COLLABORATION

Cisco Collaboration at Tech on Deck

This week I had a great opportunity to participate in the first ever Tech on Deck with Robert Scoble and Scott Jordan. Tech on Deck is being broadcast from SCOTTeVEST’s headquarters in Ketchum, Idaho, which happens to be a mile away from Sun Valley where the annual Allen & Co. Conference is taking place. This […]

December 16, 2013

VIDEO

“One Size Fits All” is for Hats – Not Video

Once upon a time, not so long ago, high-end videoconferencing was a luxury item available mostly to the C-suite. It required special equipment. It was expensive. It wasn’t all that intuitive to use.  That was then. Today, video is part of day-to-day communications – not just for high-powered business interactions, but also for personal connections. […]

October 31, 2013

VIDEO

Another Great Team Halloween Party Using Video Collaboration

Another successful Halloween party at Cisco thanks to Cisco TelePresence and WebEx.  I lost my title as first place winner this year to someone dressed as an Outhouse, yes folks, an Outhouse.  And everyone else stepped up their game too and some even adding additional elements like dancing and props.  I feel fortunate to be […]

September 17, 2013

WIRELESS AND MOBILITY

Capturing Value from Mobile Video in Motion

You don’t have to look far to see how mobile video is changing how we communicate, collaborate and consume information. From collaborating with co-workers across the globe while you catch the morning train to connecting with friends and family from the comfort of your sofa. From checking out the latest viral Vine video during a […]

May 1, 2013

INSIDE CISCO IT

ACE Network: Seamless Collaboration between TelePresence and WebEx Conferencing

For the 10,000 users on our ACE service introduction network, the new WebEx-enabled TelePresence Meeting capabilities mean everyone gets to enjoy seamless two-way video, audio, and data sharing between Cisco TelePresence and Cisco WebEx Conferencing. Users no longer have to ask, “Do I have my meetings via TelePresence or WebEx?” The host easily schedules the […]