After too long, business is becoming more immediate and visual.
Think of it this way – a couple of thousand years ago business was often done in a market place or trading post, face to face in person. Technology meant supply lines and trade was able to extend geographically so business had to be conducted in part, with asynchronous delayed communication by post and then the telegraph. Read More »
Tags: Cisco IT, cisco on cisco, coc-collaboration, collaboration, Collaboration Edge, jabber, video
For many of us, the process of getting to and from work can create frustration that resonates all day long. Do the following daily obstacles sound familiar to you?
- 6:15 a.m.: Wake up, feed dog, make coffee, shower, make up, style hair, dress for the office
- 7:30 a.m.: Drive, sit in traffic, stop by Starbucks, wait in line
- 9:30 a.m.: Arrive to office late but finally at my desk, answer e-mails
- 10 a.m.: First conference call of the day via WebEx
- 1 p.m.: Lunch time! Discover someone has stolen my RedBull from community refrigerator. Must escape building after someone microwaves left-over fish dinner and the odor crawls through the entire second floor
- 2 p.m.: Back to work, can’t focus well with distracting noise of nearby printer
- 3 p.m.: Territorial cubicle neighbor creates drama about missing sticky notes
- 4 p.m.: Back pain and headache kick in, start looking at the clock and dreaming of Hawaii
Read More »
Tags: Cisco collaboration, Cisco Spark, cmr, collaboration, collaboration meeting room, jabber, remote worker, telecommute, WebEX
It’s not an industry-specific thing. Video conferencing can provide business benefits no matter the industry. Retailers and financial institutions are employing video to interact with customers. Medical professionals are consulting with one another across distance. Manufacturers are addressing production issues more quickly and thoroughly.
Where the need for interaction exists, so does the potential for video conferencing to add value. Once upon a time, suggesting a meeting over video was folly. It was too complicated, expensive, and it required equipment housed in the hallowed halls of the executive wing (and maybe an IT guru).
Now it’s on my smartphone, tablet, and laptop. My kid can figure it out. Hurdles cleared. Check.
A recent Forbes Insight article, “Boost Innovation with Video Communications,” outlines eight ways video can provide business advantages. Here’s my take on four of them.
1. Reduce travel costs.
Making video conferencing available up and down the org chart not only reduces travel, but it removes distance as an impediment to collaboration. Although I’ve decreased my personal business travel, I work with far more people outside of my primary work location than I ever have before. And our collaboration is more successful.
Read More »
Tags: collaboration, Forbes, jabber, productivity, Project Squared, travel reduction, video conferencing
Improving workforce productivity is about more than telling employees to work harder, do more, and think faster. It’s about giving them the right resources and removing barriers so that they can do more. One way Cisco is helping organizations improve productivity is by making our technology invisible to users. We’re designing our products to be so intuitive that the complexity of the technology fades away and simply lets the end-users do what they need to do. No training, no extra buttons to push, no fancy set ups, and no need to involve IT. It’s a journey, but we are making progress. A great example of this progress is Cisco Expressway, our advanced collaboration gateway. It is the “invisibility cloak” for a variety of use cases including for mobile and remote workers.
Unknown to remote and mobile Cisco Jabber users, Cisco Expressway is behind the scenes doing the work to make their experiences secure and easy. Employees simply log into Jabber and begin collaborating on their device of choice no matter where they are. It’s Expressway’s firewall traversal technology working in the background that hides (eliminates) the need for the user to fire up a VPN. And with Expressway x8.5’s new single sign-on capabilities, employees do not need their user name and password every time they want to access a different application on Jabber. It just works.
Similarly, Expressway is helping teleworkers by enabling VPN-less access for Cisco endpoints including Read More »
Tags: Cisco, collaboration, expressway, jabber, mobile, remote, TelePresence, video, vpn
I spent the last eight months on the front lines of the virtual demo world for Cisco. Working from our headquarters in California, I met with people from all over the world to demonstrate our latest products — without a single plane trip. Using collaboration technology sales teams can avoid travel expenses, sell more, and increase productivity.
Most significant business purchases require some form of travel. Companies need to send sales experts out in to the world to demo their products. Or, depending on the products or the situation, customers often travel to the vendor’s site. Although travel involves expense and time, personal interaction is important to customer relationships. Travel can make the sales process more cumbersome and time consuming. But without travel, you limit the degree of direct engagement you might have before a customer makes a buying decision.
How Can Remote Demonstrations Add Value to the Sales Process?
Remote product demonstrations are providing companies with a less-expensive option to engage with customers. And the best part of it is that neither customers nor your technical experts have to travel as much. Just as video is changing the nature of meetings, it’s also a fitting solution Read More »
Tags: Cisco, collaboration, collaboration meeting room, jabber, remote product demonstrations, sales, TelePresence, travel costs, video endpoints, videoconferencing, WebEX