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The Mobile Workspace For Collaboration

- October 13, 2015 - 5 Comments

The first thing you may wonder is how can you have a mobile workspace. After all, the point of being mobile is that you can be anywhere and if you’re anywhere, you may noScreenshot_2015-09-01-13-37-31t have a physical workspace. This means your accessories must also be mobile. They should fit in your pockets, or at least a laptop bag. Most people will argue that a laptop is a portable device, not a mobile device. Even if it is equipped with mobile connectivity. Consider what devices you use most when on the road.

The first piece of your mobile workspace is your mobile phone or tablet. The phone is the foundation for the mobile workspace.  I don’t own a tablet. I prefer something that fits in my pocket. When I’m on the go, I use my mobile phone as my primary means of communication. Today I have the Samsung Galaxy S5 Active and I’m happy with it.

There are some key collaboration applications that you need to realize the most value of the mobile workspace.

My collaboration user persona is that of a mobile worker. I spend time in the car. I spend time among the buildings on the Cisco campus.   I also spend time with customers and attending events. The applications I use most are: Jabber, WebEx, and Spark.

  • Jabber is my Unified Communications client. I use it primarily for 1:1 instant messaging and voice and video calls.
  • WebEx is my meetings client. I use it for scheduled or ad-hoc meetings.
  • Spark is my team client. I use it as a virtual workspace with other team members to complete a project.

Each of these applications has features specific to their use case, but they also offer integrated real-time communications and a consistent user experience for voice, video, and content sharing.

Accessorize, Accessorize, Accessorize

It’s the voice, video, and content sharing experience that drives the need for the final piece of the mobile workspace. The screen. There will be times you won’t be able to view the screen, but being mobile doesn’t mean you need to be limited to audio.  There are quiet rooms all over the Cisco campus.  I often find myself jumping in one to attend a meeting with just my mobile phone. Well, just my mobile phone with a stand and headset.

The stand I found at Bed, Bath & Beyond in a bin and it cost me next to nothing. The benefit of the stand is stability– you can easily view content and your video doesn’t become shaky to others. We don’t want The Blair Witch Project effect. 1045

My headset is the Plantronics Voyager Legend with case. This is the must-have accessory. Every interaction is video-enabled — if you hold the phone to your ear, you can’t see the video and others can’t see you. To be most effective at collaboration you want to have a consistent voice, video, and content share experience. The headset gives me that. By the way: I’m not advocating you walk down the street with a selfie-stick (or is it a narciss-stick?) and your headset on while collaborating away.

Find a privacy room, or even a quiet corner and you can make it your mobile workspace. One of the other things I really like about the Voyager Legend headset is the little USB that is already synched with the headset. I can easily connect to my mobile device or to my portable device, wherever I am. If I’m using a USB-enabled endpoint, I can use the headset with it.  No need to do a Bluetooth synch first.

Work Where You Are

The way we work is changing. The workspace is no longer the office with a desk, computer, and phone. Rather, the “office” is where you are at any given time. You can have the same collaboration experience in the office, at home using your laptop, or remotely using your smartphone.

In today’s mobile world, you’ll find more and more collaborative activity happening over your smartphone. Have the right tools to make your mobile workspace the most effective and productive workspace it can be. Take advantage of voice, video, and content sharing no matter where you are, without disturbing others.

What tools do you use today for your mobile workspace? What would you like to see in the future for the mobile workspace?

Get more on the benefits of enabling mobile workers.

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5 Comments

  1. I can't stand reading time-consuming content, simply because i've got some dislexia, but i really liked this one

    Let's see... It's a mobile day even though I'm sitting in the office right now. I joined an early-morning call from my car using the built-in bluetooth, continued it on my smartphone while I got tea, and finished it at my desk with the bluetooth headset I use for my DX650. Maybe I need to start using a skateboard in the office!

      It is the way work is changing. We're mobile even while in the office. Try a skateboard, there are some pretty cool ramps on the office floor here. Get some practice before grinding down the stair rail while holding that selfie-stick or you may end up on America's Funniest Home Videos.

    You describe a very complete and delightful mobile workspace. In particular I like the point you make about avoiding 'The Blair Witch Project effect' - that is a very considerate way to collaborate.

      It's the little things that make the experience better. I actually just finished a call using video on my mobile while taking advantage of the stand and headset.

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