As we find ourselves at the peak of the holiday shopping season, retailers have found ways to navigate numerous obstacles including supply chain disruptions, fluctuating consumer behaviors and continued challenges due to COVID-19.
#SmallBusinessSaturday is just around the corner, and we take a closer look at the technology small retailers need to accelerate digital transformation and improve customer experiences.
The rise in eCommerce driven by changes in consumer shopping behavior, has meant that retailers have increasingly turned to digital messaging channels to engage with customers.
For retailers, digital transformation is not a choice, as it is crucial to not only modernize but also identify and address customer-impacting issues immediately.
With consumer behavior constantly evolving, customers want their interactions with businesses to be more seamless than ever. However, the retail industry, like many others, faces challenges to create the experiences that customers expect.
Cisco customer Mike’s Bikes takes the maxim “think globally, act locally” to the max through the Mike’s Bikes Foundation. Join us for the next #CiscoChat to learn how Mike's Bikes rose to the SMB Challenge: thriving locally while making a global
Kiva and Cisco discuss how we're working to create inclusive, equitable opportunities for all retailers. It’s a future that you can be part of: Cisco is donating $25 dollars, up to $25,000, for every attendee who joins the session.