Digital and Social

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Cisco Champions ask Challenging Questions.  This is the third and final blog in our series presented by Carlos Dominguez and Jimmy Ray Purser. You can read the first blog by Carlos addressing connectivity and the less tech-fortunate here and the second blog by Jimmy Ray on the future of the CCIE here. I recently had […]

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Have you been thinking about becoming more active on Twitter and haven’t gotten around to it yet? Often, it can be difficult to dive in.  I’ve seen this often through planning a department wide social media plan, and I’ve gotten the same questions from both new hires and executives. Common concerns I’ve heard are: What […]

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A Short Trip Down Memory Lane… On the quest of becoming a truly social-minded culture, about a year and a half ago, we rolled up our sleeves and created a multi-level, multi-track social media training program that used game principles and integrated with our Education Management System to encourage and reward participation. We augmented our […]

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Cisco Champions ask Challenging Questions.  This is the second in a blog series presented by Carlos Dominguez and Jimmy Ray Purser.  Check out the first blog by Carlos here.  I recently had an opportunity to sit down with our Cisco Champions to discuss a range of topics about technology.  Here’s a question that was top […]

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Later this year, many URLs on Cisco.com are going to change. But don’t worry: We’re putting a mechanism in place that will take you to the right location even if you have bookmarks or are coming from external references. These redirects will be automatic, but if you’re curious, here’s how the URLs will change: Before: […]

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I have been getting a lot of questions about advocacy so I want to take a few minutes to share my thoughts. I often hear people use the terms “influencers” and “advocates” interchangeably. While there are similarities between these two groups, in my opinion they’re not necessarily one and the same. You may have a […]

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Aristotle was spot on when he said, “The whole is greater than the sum of its parts.” This holds true when we look at the benefits of employee engagement in the socialsphere. Why not leverage your organization’s built-in social media army to evangelize the brand? Encouraging employee engagement across social channels on behalf of the […]

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You probably encounter broken links on the web. We are working hard to minimize broken link experiences on Cisco.com. Over a year ago we started using a new tool that helps us shield Cisco.com users from broken link errors. This process has resulted in a steep reduction in the number of broken links reported. We […]

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Can there ever be enough discussion around “social media measurement”? While I joke as part of the opening of this post, it is a topic that we’ll continue to explore in upcoming #Ciscosmt activities. And as a follow up to my recent “Decoding Social Media Measurement” post, last Thursday Charlie Treadwell, Manager, Digital and Social […]