Cisco Services (CX)

6 min read

Cisco's work with Rakuten Mobile is an excellent example of how Cisco Customer Experience (CX) teams work hand-in-hand with customers, Cisco’s technology groups and other vendors to completely change the game.

3 min read

The Cisco Community has become central to customer experience. This month we surpassed 1M registered Cisco Community members, who collaborate with their peers to help use and optimize their purchases.

3 min read

Simplify and accelerate your path to success with the right use-case guided expertise, learning and insights to get to business value faster. Learn how with Success Tracks for Data Center Network.

2 min read

Dive into the inspiring stories of our most recent Cisco CX Customer Hero Award Winners. We celebrate them for the impact they have made on their companies and very own customers.

3 min read

The dramatic rise in connected medical devices has provided rich, intelligent data to improve patient diagnosis and treatment. It has also opened the door wider for cybercriminals to steal patient data and disrupt patient care enabled by connected medical devices. Learn why the healthcare industry is a target for cyberattacks.

4 min read

Customers are facing challenges locating the information necessary for deployment, obtaining access to the right resources, and gaining visibility into their assets. Read how the CX Cloud Insights & Innovation team is addressing these challenges and revolutionizing customer engagement in the process.

4 min read

A patient-centric digital front door strategy means providing healthcare access and support wherever the patient is. It can also unlock incremental revenue increases as much as 10% resulting from improved patient experiences. Read about the four focus areas of a digital front door strategy.

4 min read

A conversation with global energy giant Enel Group, a company committed to transforming for a cleaner, more sustainable future with Cisco CX Cloud.

2 min read

To help our customers adapt to the ever-shifting healthcare landscape, we’ve developed the CX Americas Healthcare Practice, a center of excellence for creating and delivering healthcare-specific solutions.