Cisco Community: Smarter, More Connected Digital Experiences
As a central part to Customer Experience, Cisco Community has been reimagined to bring community members a more connected digital experience and an enhanced go-to destination; enabling them to achieve their own definition of success - by addressing their most pressing post-purchase needs.
Celebrating One Million Cisco Community Members
The Cisco Community has become central to customer experience. This month we surpassed 1M registered Cisco Community members, who collaborate with their peers to help use and optimize their purchases.
How to Turn Data Into Something Meaningful
In today’s digital world, businesses use data every day to increase cross-sell opportunities, re-target customers, grow loyalty, boost profits and create a seamless customer experience (CX).
What Customers Want: Three Ways to Measure the Voice of the Customer
To succeed in today’s competitive economy, addressing customers’ needs quickly, proactively and effectively isn’t just an option, it’s critical to business survival.