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Rose Depoe

Executive Director

Consumer Products & Services

As Executive Director for Cisco’s Consumer Products and Services Sector, Rose Depoe helps retailers achieve the greatest business value from today’s powerful technologies, through creating the customer experience, simplifying operations, and driving revenues.

Unlike most technology leaders, Rose was born and bred in the retail industry. She started by working part-time in a retail store while at school, and eventually achieved senior executive positions in Store Operations. Thanks to this hands-on experience, Rose was invited to join IBM in a nationwide retail business transformation and consulting role. This experience led to other innovation-focused solutions development roles for retailers around the globe.

The perfect opportunity arose to apply these skills at Cisco, where the convergence of business strategies and retail networking solutions brings it all to life for store operators. “I love that ‘ah-ha’ moment when we’ve pulled it all together and see the customer recognize real business value,” Rose says. “At Cisco I get to help pave the way to success with industry-leading technology. It’s incredibly exciting.”

Today, Rose draws on her extensive background to help retailers identify strategic imperatives and the technology solutions necessary to grow and thrive in today’s business environment. She is a popular expert speaker at industry trade shows (look out for her at NRF in January) and an active advocate for women in business.

When Rose isn’t tackling new retail challenges, she likes to spend time at home with her family (husband Steve and two beagles), relax in the backyard puttering around the herb garden, and entertain friends. And, no doubt, checking out the retail stores in the area to see what’s new….

Articles

March 26, 2014

RETAIL & HOSPITALITY

Delivering a Next-Generation Customer Experience

2 min read

Hi, readers! You haven’t heard from me recently, as I’ve been travelling and talking to Cisco customers. My colleague Jason Bettinger and I recently had a wonderful time at CDM’s Customer Experience Summit in Chicago, IL. CDM Media Summits bring together leading C-level executives, analysts, and solution providers to network and attend interactive agenda sessions […]

January 13, 2014

3

RETAIL & HOSPITALITY

Straight From NRF: Want Your Share of $100 Billion? Build Customer Trust

3 min read

As I’m sure most of you know, Jon Stine presented this morning at NRF on the results of his fourth “Catch ‘Em and Keep ‘Em” survey, which is a highly respected study done each year to identify how shoppers are responding to retail technologies. As a followup to his NRF Big Ideas session, I’d like […]

January 10, 2014

RETAIL & HOSPITALITY

Omnianalytics for an Omnichannel World

2 min read

At Cisco, we’re about ready for the NRF trade show being held in New York on Jan.  12-15. We’re at the show expo on Jan. 13-14, and will be featuring four company thought leaders in the highly popular annual Big Idea sessions. Kathryn Howe, retail senior advisor at Cisco, will be discussing one of the […]

January 9, 2014

RETAIL & HOSPITALITY

Mobility in the Store – More Dollars, Less Intrusive

2 min read

We’re rapidly closing in on the NRF trade show being held in New York on Jan. 12-15. Cisco is at the expo on Jan. 13-14, and will be featuring several company...

January 8, 2014

RETAIL & HOSPITALITY

Understanding the Internet of Everything for Retail

2 min read

Here at Cisco we are busy getting ready to go to NRF next week, which is being held in New York on Jan.  12-15. Cisco is at the show expo on Jan. 13-14, and will be featuring four company thought leaders in the annual Big Idea sessions. I asked Lisa Fretwell, customer solution director at […]

January 7, 2014

RETAIL & HOSPITALITY

New Insights into Shopper Behavior – with Some Surprises

2 min read

Happy New Year to all my readers, and best wishes for 2014! Of course, the retail year starts off with a bang at the NRF trade show being held in New York on Jan.  12-15. Cisco is at the show expo on Jan. 13-14, and will be featuring four company thought leaders in the annual […]

December 19, 2013

RETAIL & HOSPITALITY

Omnichannel Is Changing How You Do Business – Sort Of

2 min read

This is the final installment of a series on how retailers can address the challenges of becoming an omnichannel business. I’d like to wrap up by talking about a deceptively...

December 13, 2013

1

RETAIL & HOSPITALITY

Pick the Low-Hanging Omnichannel Fruit

2 min read

This blog is the third of a series on how retailers are addressing the challenges of becoming an omnichannel business. We’ve talked about how omnichannel selling is not really about rushing to invest in some whiz-bang technology – in fact, I think stores often try to do too much at one time. Instead, a smart […]

October 30, 2013

RETAIL & HOSPITALITY

Omni-Tech for Omnichannel Selling

2 min read

My last blog talked about the challenges of becoming an omnichannel retailer, and how stores are still learning how to make changes that cut across their entire business. We discussed how, appearances to the contrary, omnichannel selling is still about meeting a basic business requirement – finding the best outcome for you and your customer. […]

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