Michelle Chiantera

Vice President
Americas Marketing and Communications

Michelle Chiantera leads a team of marketers who are in lock-step with sales to capture market share and accelerate the growth of the Americas region. Michelle and her team strive to deliver an amazing customer experience through marketing innovation and cutting-edge technology.

Always putting the customer first, she believes in the importance of shifting mindsets to not only incorporate the digital aspect, but to keep the human touch to achieve customer loyalty and position Cisco as the bridge to possibilities.

Michelle Chiantera's Articles

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  Partner

  The Experience Economy – The Customer Comes First

  February 21, 2018 - 2 Comments

  To enable deeper experiential engagements, a customized experience is required for each customer. The ability to feel that intimacy online and in-person is important for marketing campaigns to be successful.

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  Partner

  10 Cisco Leaders Have Been Named as CRN’s 2018 Top Channel Chiefs

  February 13, 2018 - 6 Comments

  CRN’s Channel Chiefs list honors the best of the best—leaders who build, support and deliver superior partner programs and strategy. 10 Cisco leaders have been recognized on the list for 2018.

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  Partner

  The 2017 Digital Customer Is Not “So Yesterday”

  January 30, 2018 - 0 Comments

  Michelle Chiantera covers where you should be thinking about focusing your marketing strategy and what resources you can take advantage of to help you reach long-term success.

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  Partner

  The Next Generation of Borderless Business

  January 17, 2018 - 0 Comments

  2018 will not only be the year of experiential campaigns and investments in new talents and tools, but one of borderless collaboration between sales and marketing teams to make the

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  Partner

  Santa’s Best Kept (Digital) Secret

  December 18, 2017 - 13 Comments

  How will we deliver personalized experiences to our customers in 2018? Santa’s best kept secret, digital marketing.

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  Partner

  The Future of Customer Experience Isn’t All Digital

  November 29, 2017 - 17 Comments

  In my last blog, I explored the concept of a post-digital world — where counting the number of positive reactions from customers is no longer enough. That approach was modern

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  Partner

  The Next Era: A Post-Digital World

  November 15, 2017 - 0 Comments

  A few weeks ago Cisco brought over 2,000 global partners to Dallas, Texas for Partner Summit 2017 to share our strategy and vision for the year ahead. I want to

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  Partner

  See you at #CiscoPS17

  October 27, 2017 - 0 Comments

  Only a few days left until one of my favorite events of the year. It’s always a treat to connect with all of you at Partner Summit, and whether you

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  Partner

  25 Ways to Celebrate a 25th Anniversary

  September 14, 2017 - 16 Comments

  I’d be willing to bet the first thing that popped into many of your heads is to go somewhere new or exotic. You’d be able to experience something life-changing and

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  Partner

  The Network. Intuitive. What it Means for Marketers.

  July 26, 2017 - 9 Comments

  News flash. We had some big news recently. You’ve probably seen it. The launch of The Network. Intuitive. A new era of networking is here. One that is constantly…

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