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IT Paradox: Managing More Complex Networks with Limited Resources

I speak with Cisco customers regularly. The topic of the Internet of Everything (IoE) comes up often.  Put simply, their concerns can be summed up in a single question: How can I prepare for the network of tomorrow when it’s difficult to keep pace with managing the fast-moving complexity of my network today?

IoT: So Many Vulnerabilities. So Little Time and Resources. So Much at Stake.

Research firm IDC predicts there will be over 28 billion connected devices installed by 2020, while fellow analyst Gartner forecasts that 4.9 billion connected things will be in use in 2015, up 30 percent from 2014, and will reach 25 billion by 2020.

An example of one industry that’s moving to meet this opportunity is retailing. Like me, I’m sure you’ve noticed the change in your shopping experience — whether it’s contextual matching of products to your personal profile or in-store product or pricing comparisons using your mobile device.

But moving into the revolutionary digital retail environment enabled by the Internet of Things doesn’t come without risk. New connectedness brings new security threats. For the typical network administrator a major security issue like the Heartbleed bug can quickly turn into a bad case of heartburn. What’s the nature of the vulnerability? What devices are impacted? How do I respond? When you combine these questions with the day to day demands of directly supporting end-users, answering technical questions, resolving network issues, writing scripts, creating reports, monitoring systems and managing version controls, it’s not surprising that a network operations team can be overwhelmed. And that’s before the growing connectivity fueled by the Internet of Things.  Read More »

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Let’s Build Tomorrow Today: The Growth, Passion and Reality of IT Management

In my pre-Cisco Live US blog, I talked about my excitement and how I was greatly anticipating the event. I was both excited and nervous to present, wanting to participate in everything, and network with as many customers as possible. The week left me absolutely drained, but it was unlike any experience I have had in my 15 years at Cisco. Read More »

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Let’s Build Tomorrow Today: The Growth and Passion of IT Management

The IT Management Program gets ready to launch its fifth installment at Cisco Live San Diego, June 7-11. The program has grown exponentially since its inception starting with a group of 50 people hearing about Cisco IT’s journey to a Services Organization. Fast forward to 2015, we expect 700 people to participate in IT Management where they will be exposed to an unbelievably passionate group of IT experts. Read More »

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Cisco Live Milan 2015 – The IT Millennial Perspective

Stepping into the Milan conference center (MiCo) it became clear not much could prepare you for the magnitude of the event that is Cisco Live.

It’s a Sunday afternoon, but the venue is alive and buzzing with staff making final preparations for the week ahead. Read More »

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My Week at CiscoLive! Milan 2015 – The IT Management Program

Change happens either with us, by us or to us. Especially during the 3 Day IT Management Track at Cisco Live in Milan. We heard many things about leadership, disruption, change and innovation, and why it is the most important for leaders to listen, while sending the right signals to the audience. As Kevin Murray from the Good Relationship group stated: “People are afraid of ‘change’ but love to ‘innovate’ – so tell me the difference between ’change’ and ‘innovation’ – there is none!” If 60% of the companies’ assets are intangible, representing USD 35 trillion in total, leaders can really make a difference by valuing the people around them. Read More »

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