Subu Subramanian

Vice President and General Manager

Smart Services Installed Base (SSIB) Solutions Group

Subu Subramanian is Vice President and General Manager in the Software Platforms Group (SPG) with overall business responsibility for Platforms Automation and Customers Enablement (PACE), which delivers analytics and automation software platforms enabling business digitization and Fast IT. He is also responsible for the development of technology platforms that digitize and automate Cisco Services offers.

Subu joined Cisco in 1998. Subu was initially responsible for Voice Solutions for Service Providers and subsequently created the first Program Management Office (PMO) at Cisco for driving Service Provider Solutions Integration. He moved to the Cisco Services organization in 2005 and has since held several leadership roles spanning SLAs, Business Operations, Migration Services, OSS/BSS and Assurance Services.

Prior to Cisco, Subu held a variety of engineering and business management positions for fourteen years at AT&T. At Bell Labs. He played a key role in AT&T’s entry to Internet Services, and launched AT&T’s Managed Internet Services for business. As director of network operations, he was responsible for defining and building AT&T’s Common IP backbone network.

Subu holds a PhD in Operations Research from the University of California, Berkeley. He completed his undergraduate studies in Mechanical Engineering from Indian Institute of Technology, Madras, India.


April 12, 2016


6 Ways to Take Advantage of Cisco Automated Technical Support

1 min read

Efficient, effective and included in Cisco smart services: Discover the automation tools that help you manage your network and keep it running smoothly.

February 22, 2016


Smart Services Build a Better Business Model

5 min read

Cisco Software-Enabled Services Help Transform Network Operations Imagine that you’re a network operations director for a large company. You’re pleased that your management has invested millions of dollars in Cisco equipment to provide a world-class network on which to drive the company’s business. Now, your company is counting on you to keep it running smoothly […]

January 5, 2016


Ten Tips to Put Your Cisco Network on a Healthy Footing in the New Year

4 min read

“Year’s end is neither an end nor a beginning but a going on, with all the wisdom that experience can instill in us,” reflected Hal Borland, a renowned American author and journalist. As we enter 2016 it is pragmatism that matters most to network professionals. How can you address risks from as yet unknown threats? […]

August 6, 2015


IT Paradox: Managing More Complex Networks with Limited Resources

3 min read

I speak with Cisco customers regularly. The topic of the Internet of Everything (IoE) comes up often.  Put simply, their concerns can be summed up in a single question: How can I prepare for the network of tomorrow when it’s difficult to keep pace with managing the fast-moving complexity of my network today? IoT: So […]