5 Ways Cisco ACI® Integration with ServiceNow® will Elevate Your IT Operations Management According to a recent report by Gartner, more than $1 trillion in IT spending will be directly or indirectly affected by the cloud shift during the next five
IT Service Management meets Hybrid IT Borrowing the signature song from the Lego Movie for an enterprise service management blog post is a stretch, but I couldn’t resist. If you’ve seen the Lego Movie you’ll know that the song is extremely catchy, you
Part 2 of 2 In the first part of my IT Service Management (ITSM) blog, I summarized
Part 1 of 2 Tackling the planet’s largest, most fearsome waves motivates surfing pros to take terrifying risks. Take Carlos Burle, a Brazilian big wave surfer, who unofficially...
Today’s blog post is by a guest author, Adel du Toit, who is currently spearheading the effort by Cisco’s internal IT organization to deliver IT-as-a-Service internally, dubbed the Cisco IT “eStore.” Recently, the eStore team took home multiple
The Cisco IT internal implementation of Cisco Prime Service Catalog, dubbed the Cisco IT “eStore”, is no stranger to awards. Earlier this year, the Cisco IT eStore ranked in the InformationWeek Elite 100 and was nominated a finalist for the
We are proud to announce that the Cisco IT internal implementation of Cisco Prime Service Catalog, dubbed the Cisco IT “eStore”, was honored (and ranked #25) in the InformationWeek Elite 100 awards this week – as one of the most innovative uses of
We had some exciting sessions featuring Cisco Prime Service Catalog at Cisco Live Milan a few weeks ago. In case you missed it, we featured two great customer case studies. One of them was Steria, a multinational service provider headquartered in
Major change and growth is happening in the way data centers are functioning. This change is being led by cloud technology. IT’s role is changing from an infrastructure provider to strategic business partner. The new role for IT is to align you
