Cisco Spark

July 20, 2015

COLLABORATION

Transforming Customer Care with the Cisco Collaboration Cloud

2 min read

Customers are interacting with organizations in many different ways – from voice to email, chat and social media – using a variety of devices including smartphones and tablets. Many organizations are still figuring out how to deal with the evolving customer who is using any channel, any device and at any time. You need collaboration […]

July 16, 2015

COLLABORATION

Get Unplugged with Cisco Spark Product Managers

3 min read

A few weeks ago, we brought a video crew up to the Cisco Spark office in San Francisco. We asked product managers Taylor, Renaldo, and Eric to show us Cisco Spark and chat about product development. Given Taylor is a former Stanford football player, Eric used to do standup comedy, and Renaldo is just “the man,” […]

July 9, 2015

COLLABORATION

Cisco Collaboration at Tech on Deck

1 min read

This week I had a great opportunity to participate in the first ever Tech on Deck with Robert Scoble and Scott Jordan. Tech on Deck is being broadcast from SCOTTeVEST’s headquarters in Ketchum, Idaho, which happens to be a mile away from Sun Valley where the annual Allen & Co. Conference is taking place. This […]

June 23, 2015

COLLABORATION

How Cisco Scored a Spot on TWiST

1 min read

If you don’t know about the podcast series, This Week in Startups (TWiST), hosted by my friend Jason Calacanis, it’s worth checking out. Jason is a legendary investor and media mogul who has his fingers in every part of the tech industry. Each week, he brings CEOs, business founders, venture capitalists, angel investors, and tech […]

June 11, 2015

COLLABORATION

We’re Ready for Orlando (And I Don’t Mean Disney)!

1 min read

Did you know… There are so many attractions in Orlando that it would take the average traveler 67 full days to experience every one of them? If you ate breakfast, lunch, and dinner at a different Orlando restaurant every meal, it would take you five years to eat at all 5,300+ of them? We’ve packed […]

June 11, 2015

COLLABORATION

Collaboration Notes from Cisco Live: Wednesday Wrap-Up

6 min read

You know it’s a star-studded day when the morning starts with Rebecca Jacoby, the afternoon features Rowan Trollope and Jonathan Rosenberg, and the night ends with Steven Tyler and Joe Perry wearing this year’s freshly minted Cisco Live hat. Yes, Wednesday was a busy day. If you somehow missed it, the word of the week […]

June 4, 2015

COLLABORATION

11 Reasons to Visit Collaboration in the CLUS World of Solutions

1 min read

Check out what Cisco Collaboration has to offer at Cisco Live this year. Our team has more good guidance! I'm pleased to present 11 fantastic reasons to visit the Collaboration neighborhood in the World of Solutions.

June 2, 2015

COLLABORATION

Collaboration Systems Release 11: Innovation and Integration for the Best Experience

2 min read

If you’ve been following Cisco Collaboration, you know that we’re focused on the experience.  The whole experience: Product experience for users Sales and support experience for partners Purchase, deployment, and management experience for administrators The market continues to centralize on unification of voice; video; messaging and presence; conferencing; and extending communications to customer and team […]