Girish Variyath

No Longer with Cisco

I am the product manager for the Unified Contact Center Express. Working at Cisco since 2000, I’ve been through the a variety of roles from product development, globalization strategy, developing solutions for emerging markets and now product management. When I’m not working on crafting customer care experiences I’m typically photographing wildlife and birds in remote locations of India.


July 20, 2015


Transforming Customer Care with the Cisco Collaboration Cloud

2 min read

Customers are interacting with organizations in many different ways – from voice to email, chat and social media – using a variety of devices including smartphones and tablets. Many organizations are still figuring out how to deal with the evolving customer who is using any channel, any device and at any time. You need collaboration […]