telephony

August 1, 2016

COLLABORATION

The Data behind Dots: Cisco UC Scores Highest in Gartner Critical Capabilities Report

3 min read

Gartner's 2016 Critical Capabilities for Unified Communications report digs deeper into the vendors represented in the Gartner UC Magic Quadrant. Cisco received the highest scores across all the use cases Gartner defines as critical for unified communications. In Gartner’s words, it’s “intended to help organizations define their requirements and select specific products that match their needs.”

June 13, 2016

COLLABORATION

Seamless Enterprise Calling on iPhone and iPad

1 min read

With today’s announcements at Apple's WWDC, we've taken a huge step forward in delivering that capability to end users and IT departments. So let’s get real, what did we announce? The Cisco Spark app will leverage new iOS 10 features and APIs to deliver seamless voice and video calling.

May 16, 2016

COLLABORATION

TDM vs. IP Telephony: A Retro Conversation Still Relevant Today

3 min read

The benefits of an all-IP environment are significant. And with the evolution of technology, it is easier and more affordable to move. Nemertes Research just published a report detailing these benefits. Here is some of what they found…

February 17, 2016

COLLABORATION

Choosing a Collaboration Vendor? Cisco a Leader in 6 Gartner Magic Quadrants

3 min read

“Choosing a Unified Communications and Collaboration vendor is a complex decision,” Marty Parker, Principal at UniComm Consulting, recently told me. “Any organization looking to refresh their architecture or rework their...

October 27, 2015

COLLABORATION

Cisco Excels in Latest Gartner Telephony Reports

2 min read

Thirteen is a lucky number for Cisco Collaboration.   For the 13th year in a row, Gartner shows Cisco as a leader in its 2015 Magic Quadrant for Corporate Telephony, positioning Cisco highest in execution and furthest in vision for corporate telephony among all eight vendors. Similarly, Cisco is also included in the Gartner Critical Capabilities […]

August 26, 2015

COLLABORATION

Cisco Products Receive Highest Scores in 3 of 4 Gartner Critical Capabilities for Unified Communications

2 min read

The evaluation is complete. And we think Cisco Unified Communications scored well. Very well, in fact. Just released, the 2015 Gartner Critical Capabilities for Unified Communications...

November 17, 2014

SP360: SERVICE PROVIDER

Faster, Clearer and Future-Proof: VoLTE Brings it Home

3 min read

by Vicki Livingston, Head of Communications, 4G Americas From the first batters up to the plate in South Korea in 2012, with a flurry from Metro PCS in the U.S., Voice over LTE (VoLTE) seemed to be in a field of dreams and not making much noise or progress. However, bring it on baby… as […]

November 10, 2014

COLLABORATION

Another Milestone: Gartner Names Cisco a Leader in Telephony

3 min read

We continue to evolve the ways we interact and communicate. Still, telephony remains a foundation element of business communications.  Even as we bring technologies into the collaboration mix, telephony is...