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Jolene Tam

Product Marketing Manager

Security

Jolene Tam is a Product Marketing Manager for Cisco Threat Response in the security business group. She's responsible for the strategy, content, and seller enablement for Cisco Threat Response, our cloud-based product that simplifies threat visibility and response workflows through integration with our Cisco Security portfolio.

A San Francisco native and resident, Jolene has a BA in Economics from UCLA and an MBA from University of Southern California. When she's not helping save the world from security attacks, you can find her running (after her two kids) or hunting down delicious eats.

Articles

June 10, 2019

SECURITY

3 things you need to know about Cisco Threat Response at CLUS

Cisco Threat Response helps SOC analysts simplify threat detection, investigation, and remediation from a single interface. At Cisco Live, we share innovations that will make your life even easier.

February 28, 2017

ENTERPRISE NETWORKS

Take Education from the Dark Ages to the Digital Age with Cisco DNA

I went to school in the Dark Ages. Alright, that may be a little melodramatic. It was San Francisco public schools in the 80’s and 90’s: we barely had enough musty, old textbooks to distribute to each student, school computers were used solely for Oregon Trail, and my teachers used noisy overhead projectors with dry-erase […]

January 12, 2017

WIRELESS AND MOBILITY

Cisco DNA for Retail at NRF: Making the In-store Experience Worth It

It’s a wrap on another holiday shopping season. The results are in: overall estimated retail sales during the holiday season rose 4%, beating National Retail Federation’s (NRF) forecast of 3.6% – both of which are higher than that of last year (Wall Street Journal). Not surprisingly, this growth was primarily buoyed by online sales. So […]

December 13, 2016

WIRELESS AND MOBILITY

Deck the (Hotel & Resort) Halls with Cisco Mobility

What are your plans for the holiday season? Perhaps you’ll be visiting family or escaping winter weather by heading south of the equator. In my neck of the woods, many...

September 14, 2016

WIRELESS AND MOBILITY

The Perfect Match: Mobility Express and CMX Cloud

Peanut butter and jelly. Sonny and Cher. Han Solo and Princess Leia. Just a few examples of life’s greatest love stories. Sure, each one as a standalone is great, but...

Digitized Guest Experiences Keep Travelers Coming Back

In the hospitality industry, great service is a key differentiator. At the same time, digitization is changing the way that the industry does business in order to meet the demands of tech-savvy guests like you and me, who – let’s be honest, folks – are chained to our smartphones. So, great service today goes well […]

Are You Ready to Test Drive Location Services?

If you’ve been curious about location services, but always assumed it was complicated to deploy, too technical for non-IT folks, too expensive, or all of the above, hear me out. Perhaps you run a public-facing organization – maybe it’s a retail mall, hotel, an airport, or a café. In this new digital world, your customers […]

Cloud-based Location Services Made Simple with the New Cisco DNA

“What we want for our customers is a seamless experience. No headaches, very easy, simple to use.” – Collette Navarrette, Director of Marketing, Santana Row, a Federal Realty property Deploying location-based services doesn’t have to be expensive or complicated, as Santana Row discovered. Santana Row, a mixed-use development property owned by Federal Realty Investment trust, […]

March 17, 2016

WIRELESS AND MOBILITY

Introducing the Cisco CMX Mobile App for Deployment Administrators

Cisco Connected Mobile Experiences (CMX) is an innovative WiFi-based solution that enables public-facing organizations across many industries to better understand customer behaviors and trends.