Financial Services Industry (FSI)

2 min read

While I was in Tokyo, I was asked if I was interested in joining a #CiscoChat. Thought about it in Singapore and again in London. Each of those countries have something in common. They are becoming Fintech incubators with great ideas that will drive digitization into every business. Having traveled multiple countries, I was thrilled […]

3 min read

In a world of roboadvisors, mobile payment apps, and automated processes, do people still matter in banking? I believe the answer is a resounding “Yes!” In fact, as agile, online “fintechs” continue to challenge retail banks, I see people as more of an advantage than ever. After all, those online-only disruptors can’t match banks for […]

2 min read

Data is massive, messy and everywhere. Data is always on the move, coming from every imaginable source from data centers, branches, mobile devices to sensors. Who’s not struggling with how to make sense of data and use it to their advantage, all in real time? The ability to secure, aggregate, automate, and draw insights from […]

2 min read

Suppose there is a treasure at the top of a mountain worth $405B. It is more than one person alone can carry back down the mountain, and you have a chance at that treasure. Many people want the treasure and will work hard to get to the top to claim it.   All you have to […]

2 min read

Today’s bankers have no shortage of headaches. Agile “fintech” challengers, tech-savvy customers, complex compliance demands, legacy-burdened IT environments — all conspire to keep them up at night. But there is great news for retail banks — as Cisco has outlined in a new research study, “A Roadmap to Digital Value in Retail Banking.” By adopting […]

1 min read

$81 million is what was stolen, undetected, out of a Bangladesh Bank account at the Federal Reserve Bank of New York. Unbelievable how the malware modified the SWIFT software and bypassed validity checks. This Bangladesh Bank breach highlights the wide range and new, creative ways hackers are innovating. And the challenges in protecting the financial […]

2 min read

There's never been a better time for great customer experience.

1 min read

Digitalization is dramatically changing the world, especially for Financial Services. Having to go inside a branch to schedule a meeting with a finance or mortgage expert is so yesterday. Service, convenience, security and analytics through all channels. During this week in Washington D.C., Cisco is joining the world’s thought leaders and business experts at FICO […]

2 min read

The financial crisis of 2008 cast a negative shadow on the banking industry. And the series of banking scandals that followed resulted in the public’s loss of trust in banks. “The disconnect between banks and customers has reached a critical point. As this “value gap” continues to widen, many customers feel that banks are becoming […]