March 9, 2016

COLLABORATION

Enterprise Connect, Day 3 Wrap-Up

3 min read

Another busy day of Enterprise Connecting comes to a close in scenic Orlando. With Cisco’s announcements and Rowan’s keynote yesterday, my Wednesday was a bit quieter than Tuesday. (Not quiet, mind you — just quieter…) Collaboration Platforms with Jonathan Rosenberg My first session this morning was at what felt like a very early 9 a.m. […]

March 9, 2016

COLLABORATION

Cisco Spark Made Cisco Spark Happen

2 min read

Without Cisco Spark, we wouldn’t be launching the Spark service now. Of course, we’d launch it, but the key is the timing. Now. What I am talking about is Spark’s impact internally on our ability to accelerate all the launch-related activities. Don’t get me wrong. Spark didn’t magically change how we approached the launch projects. What really changed was the efficiency of communications and decision making -- what the marketing guy in me is supposed to call “agility.”

March 8, 2016

COLLABORATION

Enterprise Connect, Day 2 Wrap-Up

3 min read

Apparently Monday was just a warm-up. Tuesday started with several announcements before sunrise and just kept going past sundown with the Cisco Reception. The energy level throughout the day? A strong buzzing. And there was a lot to buzz about, starting with the morning press release kicking off the day with announcements tied to Cisco […]

March 8, 2016

COLLABORATION

Cisco Spark Is Here

3 min read

Yes, Cisco Spark has arrived! That cool mobile business messaging app we launched a year ago has grown up. What Is Cisco Spark? Cisco Spark is a business collaboration service that enables you to message, meet, or call anyone, anywhere, anytime.

March 8, 2016

COLLABORATION

Cisco Acquires Synata to Solve a Tricky Problem: How Do You Search What You Can’t See?

2 min read

I recently bought a new home and even before I’d signed the papers I was mentally making a punch-list of things I wanted to change and improve. The Cisco Spark team loves punch lists, too. From the beginning, two things have been at the top of our list: world-class security and incredible search. Just like […]

March 7, 2016

COLLABORATION

Enterprise Connect, Day 1 Wrap-Up

3 min read

Enterprise Connect definitely got underway today in Orlando. The sessions grew more crowded throughout the day and the halls got busier. I heard a lot of talk about cloud, hybrid, UCaaS, and WebRTC just in passing conversations. (And I finally stopped looking for small dogs – the jingle of the badge lanyards somehow sounds like […]

March 3, 2016

COLLABORATION

Imagine What Is Possible with Cisco Advanced Services

2 min read

You can do some pretty interesting things with Cisco Spark rooms these days. With the Spark integrations, you can now interact with content and data, not just people. For example, you could add Instagram to one of your rooms and follow a specific hashtag, like “ciscospark.” Every time “ciscospark” appears on Instagram, that photo post […]

February 18, 2016

COLLABORATION

Play It Backwards: Jimi Hendrix and Customer Experience Part III

1 min read

A mentor of mine once told me, “if you have trouble solving a problem, try innovating from the opposite direction.”...

February 17, 2016

COLLABORATION

Choosing a Collaboration Vendor? Cisco a Leader in 6 Gartner Magic Quadrants

3 min read

“Choosing a Unified Communications and Collaboration vendor is a complex decision,” Marty Parker, Principal at UniComm Consulting, recently told me. “Any organization looking to refresh their architecture or rework their...

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