Cisco Blogs


Cisco Blog > Data Center and Cloud

Engineers Unplugged (Episode 4): Is This the Year of VDI?

October 10, 2012 at 12:31 am PST

In this week’s episode of Engineers Unplugged, EMC’s Craig Chapman (@virtualchappy) and WWT’s Joe Onisick (@jonisick) discuss the evolution of VDI, the business drivers of competing IT architectures, and keeping the core user experience front and center.

Welcome to Engineers Unplugged, where technologists talk to each other the way they know best, with a whiteboard. The rules are simple:

  1. Episodes will publish weekly (or as close to it as we can manage)
  2. Subscribe to the podcast here: engineersunplugged.com
  3. Follow the #engineersunplugged conversation on Twitter
  4. Submit ideas for episodes or volunteer to appear by Tweeting to @CommsNinja
  5. Practice drawing unicorns

What’s your vote? Is this the year of VDI? Do you agree with Craig and Joe? Post a comment here, ping them on Twitter, follow @CiscoDC, join the conversation!

Tags: , , , , , ,

Engineers, Researchers and Designers: The Geeks Behind Cisco’s Collaboration Technology

It’s a great time to be at Cisco. Earlier this week, Susie Wee, chief technology and experience officer (CTEO) for the Collaboration Technology Group, unveiled the “collaboration geeks”: the engineers, researchers and designers behind the technology, to a handful of press and analysts. We were excited (and a bit nervous!) to share how Cisco is approaching user experience (UE) and design. These changes aren’t just happening from the product side, but are also evolving our internal thinking about being more user-centric across the organization.

Have you ever heard of a CTEO? Probably not, because it is a new role that we created to address the importance of coupling user experience and technology. As CTEO, Susie is responsible for driving innovation and experience design in Cisco’s collaboration products and software services. The first step involved in making a cultural change is how we approach product design. But what does this mean for her team? Below is a short excerpt from our User Experience Day event.

At Cisco, we’re dedicated to changing the way we work, live, play and learn. We’re always looking to break down barriers among staff; one example is how we’re approaching user experience design. Our team is looking into principles, guidelines, and archetypes that represent an organizational-wide approach to user experience design. The design team really lays the foundation for growing the influence and scope of all the UE specialists into strategic conversations where user experience can impact what we design and how we design. We coined the term “XQ” as the eXperience Quotient of the organization. XQ is a tool and metric that we developed to measure our customer’s experience with our products and our user experience-centric development process.

Another example is how our engineers are thinking about their products from the user perspective and pulling in the user experience designers and my team (user experience researchers) as well. To showcase this at the event, engineers brought in a number of XQ demos to show this thinking firsthand: Read More »

Tags: , , , , , , , ,

New Cisco iPhone App Ready For You

August 3, 2012 at 7:39 am PST

We just released the newest update to our main Cisco mobile app. New features include:

  1. All Products and Services content is available now
  2. A new Social Media Module
  3. Faster performance
  4. Updated User Interface

You can download it from the iTunes Store.

Or, if you go get it later via the App Store, here’s what to look for:

And, here’s the app:

Enjoy!

Tags: , , ,

Simplifying Mobile Content Delivery with Responsive Design

July 25, 2012 at 7:02 am PST

As we mentioned recently, you can now get product information for all our Cisco products in a smartphone-friendly format via m.cisco.com.

We just took some of our product information to another level for mobile with the rollout of an innovative technique called “responsive web design” on selected pages.

Responsive web design lets us automatically format the display of information for your tablet or smartphone – but all while using the same content and code. This means we can support more devices in their optimal format, because we don’t have to follow the old practice of creating different sites or apps for different devices.

The pages self-render to fit the unique requirements of smartphone or tablet. For instance, on our pages for servers, specs and contact information are in a right column on tablets. But on smart phones – where there’s no room for a right column – this information is formatted below brief introductory content. There are other changes about layout and information delivery that are subtly tailored to the size of the screen.

You can actually play with this on your desktop browser if you go to those Unified Computing System pages for mobile and scrunch your browser to a narrow width befitting a smartphone footprint. It’s kind of fun to play with!  Try it: m.cisco.com/products/ucs

Have a look at the UCS product pages on your smartphone or tablet and let us know what you think.

Enjoy!

Tags: , , ,

Experience Matters in Collaboration (So Does Architecture)

When you engage each and every employee, you can transform them from “knowledge workers” into empowered employees. And that is a powerful value for business.

Most enterprise executives are facing a workplace that is no longer a physical place, but a blend of virtual and physical environments; where employees are bringing their preferences to work and BYOD is the new norm; where collaboration has to happen beyond walled garden; and any-to-any connectivity is a requirement, not a “nice to have.”

As business leaders we are faced with making this work, and we find ourselves asking: How do we engage customers to provide them with greater value? How can we engage our employees so that they can get better, faster? Read More »

Tags: , , , , , ,