user experience

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Recently at CiscoLive!, we spent a full week with customers and partners doing in-detail usability tests of Cisco.com and some of our mobile sites and apps. This is one of the main methods we use to make our web and mobile easier. What’s a usability test? Something different than you might think. While you’ve probably heard […]

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[Webinar] Mobilize Your Employees with Cisco Solutions for a Mobile Workspace We discussed the considerations behind the Cisco-Citrix Mobile Workspace solution to set the stage for the CVD (design guide available now!) earlier this month, and now we’ve planned a great technical deep-dive for customers and partners interested in finding out more about the Mobile […]

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There’s a nice article by Web analysts SiteIQ this month about Cisco.com search, with the flattering headline “Cisco aces search again…” The post points out how we do little things like how we: 1. Link to Google for more search, in case you didn’t find what you were looking for, or if you want a […]

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There is no turning back from the mobile trend. With more devices comes the insatiable hunger for bandwidth. After devices are connected to the network, IT must make sure each...

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Editor's Note: This is the first of a four-part deep dive series into High Density Experience (HDX), Cisco's latest solution suite designed for high density environments and next-generation wireless technologies....

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A new year means new users and new devices. More devices means more network crowding. Mobile users demand bandwidth and speed, while the network is increasingly overwhelmed by the sheer...

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When was the last time you looked at your mobile device? Minutes ago? Seconds ago? We can’t seem to live without them, and in the consumer space, new mobile services...

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The We’re Listening blog series has tracked some of the new programs and capabilities Cisco is introducing to make it easier to do business with us. The corporate Ease of Doing Business (EoDB) Program drives many of these improvements, so I’ve invited EoDB executive lead (and Cisco EVP of Operations) Randy Pond to discuss some […]

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We’ve made some important updates to the search experience on Cisco.com: For some top product searches, we delivering a “product information box” of the most important information in one place. We’ve done some significant redesign of the user front-end to improve the user experience Searches using Product IDs Significant work to greatly reduce the number […]