Experience Design: Meeting User Needs, One Good Conversation at a Time
New technologies can be exciting. But great design starts with the user, not the technology.
Why We’re Redesigning the Webex Teams User Experience
An interview about the new Webex Teams user experience with Torkel Mellingen, vice president and leader of The Design Group within Cisco Collaboration, and Ingrid Kvaal, a director in The Design Group.
Improving the Meeting Experience, One Click at a Time
We simplified the join process for WebEx meetings by tying the audio and video sequence together. With a new user interface, a single click does everything. Just like people expect: fewer clicks, no confusion.
Product Adoption: The Overlooked Phase of User Experience
The billion dollar opportunity in user experience goes beyond the product itself. It is at the often-forgotten tail end of the customer's journey: User adoption. When buying and deploying new products, make sure the user experience – of both the product and the adoption cycle – is part of your strategy.
A Major Shift is Underway in IT – See What is on the Horizon
Cisco is elevating the value of IT Ops in the digital enterprise. Join us at the Gartner IT Operations Solutions & Strategies Summit, May 8-10 in Orlando, to find out how.
Save the Date for DevNet Create
Please meet DevNet Create, held in San Francisco, CA, May 23-24, an industry-led two-day conference that is built to dive deep into the blurred lines between infrastructure and applications. Through two session tracks, networking, keynotes, workshops, mini-hacks and learning labs, the conference offers top notch content combined with hands-on learning, to break down the barriers between infrastructure and applications.
“Scandifornian” Design at SXSW: Q&A with Torkel Mellingen
Recently, at the Cisco Spark Haus at SXSW, we addressed several questions, including: What are the important workplace trends? What is “Scandifornian” design, and how does it make the design language at Cisco unique? And, why is the Cisco Spark Board design is receiving so much attention?
End-User Feedback Captured by Cisco InTouch Helps Improve IT Services
Cisco IT leaders recognized in early 2013 that employees were having amazing interactions with the devices and software they were using outside of work. Technologies like the iPhone, the iPad, and Gmail were rapidly becoming integral to their lives. Meanwhile, the tools and technologies that they used for work were not providing the same experience—and […]
Cisco IT’s User Experience Playbook: Shared Goals and Accountability
When we talk about user experience (UX), we raise the importance of better UX design and a better user interface, along with the ability for us to make UX pervasive. What we’re really trying to establish, the bottom line, is a cultural change as to how we approach these priorities. How can we make pervasive UX part of […]