user experience

July 18, 2013

DIGITAL AND SOCIAL

Some Nice Improvements to Cisco.com Search

We’ve made some important updates to the search experience on Cisco.com: For some top product searches, we delivering a “product information box” of the most important information in one place. We’ve done some significant redesign of the user front-end to improve the user experience Searches using Product IDs Significant work to greatly reduce the number […]

June 25, 2013

DATA CENTER

Introducing the Cisco IT eStore and a Service Catalog for BYOD

Cisco IT has always encouraged employees to use the tools that help them work most efficiently from anywhere on any device. As the range of IT services we offered has increased, we noticed that the process of acquiring the various tools became complex and confusing. We had a number of different internal sites (aka “stores”) […]

June 25, 2013

DATA CENTER

Introducing Cisco Prime Service Catalog – Focusing on User Experience

When was the last time you turned on your new gadget, opened an app, or logged onto a website and found that you needed to attend a training course before you could use it effectively? At times, we in the IT industry fall into the trap that we need the most advanced technical capabilities.  After […]

Cisco.com is a Top Global Enterprise Site

Cisco.com has been featured by industry research firm ByteLevel Research as “Best Global Enterprise Technology Website” in their latest ‘Global By Design” installment focusing on globalization web practices in tech B2B. ByteLevel Research is the author of the annual Globalization Digital Scorecard, where Cisco.com was ranked #4 worldwide in 2013 among such peers as Adobe, GE, […]

December 10, 2012

DIGITAL AND SOCIAL

Paper (and Other Things) That Come Alive #TomorrowStartsHere

Here is something fun you can do today with your smart phone or tablet. It’s an app that brings the Internet of Things alive from a newspaper or screen. How to get it: 1. First, go grab a copy of today’s global Wall Street Journal and find the Cisco TOMORROW Starts Here ad, which is […]