UC

Do you want to learn how Cisco can help you reduce complexity, OpEx, CapEx and footprint with integrated Unified Communications (UC) in Cisco SD-WAN? Only Cisco can. Read how in this blog.

Cisco Collaboration Systems Releases are integrated, designed, and tested to deliver superior experience. Release 12.0 features enhanced mobile experience, stronger security and compliance, improved IPv6 support, updated Cisco Spark Hybrid Services, and simplified administration.

With our Cisco Collaboration solutions, we want to help you drive productivity, help teams be more effective, and enhance the value of meetings. But one very important aspect of a successful product is making it easy to buy. Cisco Spark Flex Plan is a first-of-its-kind purchasing model. It offers both premises and cloud-based meeting, messaging, and call capabilities in a single subscription that includes technical support services.

In Industry shake-up times like these, you may worry about your contact center solution – and the impact on your customers: Will my solution still have support? Will my maintenance costs rise? What about new capabilities and innovation? If you're responsible for your company's customer care or unified communications (UC) solutions, these questions can keep you up at night. But there's good news. Many businesses have successfully changed contact-center and UC vendors.

If we saw ourselves as a leading on-premises UC system manufacturer, I’m not sure we would have ever introduced Spark at all. We’d be very wary of upsetting the applecart. Instead, we see ourselves as a collaboration business. Every day we come in thinking about how we can create the right collaboration tools, rather than thinking about just a better phone or the ultimate video conferencing system.

Cisco Unified Communications Delivers a Full Experience As I read the latest Gartner Magic Quadrant for Unified Communications by Bern Elliot and Steve Blood, August 10, 2015, one...

For the seventh year in a row Cisco was positioned as a leader in the August 2014 Gartner Magic Quadrant for Unified Communications.

Customers spoke. Cisco listened. And innovated. Simplicity has always been a pain point for video collaboration systems. The new DX and MX systems leverage the same interfaces and are available at price points that make video more accessible for any size company. Combined with Intelligent Proximity that allows control of endpoints, seamless handoff of calls […]

In today’s digital world, communication platforms matter. In a recent Cisco Government blog post we looked at how antiquated communication systems hold back government agencies. The same holds true for educational institutions. Legacy TDM and Centrex systems are costly to manage and limit collaboration, precluding schools and universities from truly embracing the advantages that next […]