Cisco Unified Communications Delivers a Full Experience

As I read the latest Gartner Magic Quadrant for Unified Communications by Bern Elliot and Steve Blood, August 10, 2015, one word stood out: full.

full:  adjective – not lacking or omitting anything; complete

It’s a word that Gartner mentions when describing leaders.

“Leaders have a full UC offering and strong market presence, and demonstrate success in the field. They have a strong presence in related markets to expand their footprint in UC. These vendors and their channel partners have experience delivering UC to a broad range of enterprise types and into most geographic regions.”

We believe our position as a leader for unified communications in this year’s report reflects that fullness. This is especially evident in our position as furthest to the right for “Completeness of Vision.”

cisco UC MQ blog - thomas mccafferty 8_2015

In recent years, we’ve focused on defining and executing a product vision to deliver the most value to you, our customers. This comes with an emphasis on three key initiatives:

  • Deliver the best premises-based experience.
    We’re simplifying everything from purchasing and licensing to provisioning and configuration. We’re delivering an unmatched in-meeting experience across every device and application.
  • Expand our cloud-collaboration footprint.
    New cloud-first SaaS applications and services like Cisco Spark, Collaboration Meeting Rooms, and more build from the Cisco Collaboration Cloud Platform. (Learn more from Jonathan Rosenberg’s post.)
  • Seamlessly connect on-premises infrastructure and endpoints with cloud offerings.
    Our strategy is to ensure that Cisco and our partners can always deliver the right service to the right user at the right price.

Check out this year’s report and let me know what you think of Cisco’s full UC offering.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.


Thomas McCafferty

No Longer with Cisco