Digital resilience

4 min read

Visibility isn't enough—to ensure digital resilience, security, and performance, organizations need integrated, AI-augmented network observability and assurance focused on the user experience.

4 min read

Read how Cisco IT rapidly created and deployed a scalable observability system, delivering unified, actionable insights across its network environment.

4 min read

Life in reactive IT drains time and costs millions. Cisco Principal Architect, Jason Coleman, explains how Cisco is leading the shift to AI-powered, preemptive IT.

2 min read

Look back at the Cisco Customer Experience team’s services demos from Cisco Live 2025.

2 min read

Cisco is providing solutions that align with our European customers' values and requirements, and we’re dedicated to offering the security, resilience, and innovation they need to shape their digital futures with confidence.

2 min read

The Cisco Customer Achievement Awards: Americas 2025 took place last week at Cisco Live San Diego 2025, recognizing Cisco customers who have achieved exceptional results through the innovative use of technology. We’re thrilled by the response of the inaugural achievement awards program, with more than 130 nominations highlighting impactful business transformations and inspiring customer success […]

4 min read

  The Cisco Customer Achievement Awards recognize outstanding Cisco customers who are achieving exceptional results through the innovative use of Cisco solutions. Now in its inaugural year under a revitalized brand and enhanced scope, the program builds on seven years of legacy and the success of the Customer Advocate and CX Hero Award programs. We’re […]

2 min read

If you’re a Cisco customer, have you ever wondered if you’re maximizing the full potential of your Cisco investment? If so, then you’ve come to the right place. ‘How I Cisco’ is a new series designed to showcase practical solutions to common business challenges, with the ultimate goal of helping our customers drive more impact […]

5 min read

Cisco needed to scale its virtual support engineer that assists its technical support teams around the world. By leveraging its own Splunk technology, Cisco was able to scale the AI assistant to support more than 1M cases and free up engineers to concentrate on more complex cases, creating a 93+% customer satisfaction rating, and ensuring the critical support continues running in the face of any disruption.