Marc Surplus

Vice President, Partner Strategy, Planning & Programs

Global Partner Organization

As Vice President of Strategy, Planning & Programs for Cisco’s Global Partner Organization, Marc Surplus is responsible for developing and executing channel strategies and partner programs across all routes to market in Cisco’s connected partner ecosystem, which accounts for more than 90% of Cisco’s revenue. Surplus and his team are responsible for managing and evolving the extensive portfolio of partner programs and incentives that underpin Cisco’s value based channel model, enabling Cisco’s 60,000+ partners to build new capabilities, accelerate growth, and increase profitability in their Cisco practice.

Previously, Surplus led Strategy & Partner Programs for Cisco’s Americas Partner Organization, which represents Cisco’s largest geographical region (United States, Canada, and Latin America). In this role, he was responsible for designing strategies and partner programs that enabled the region’s 23,000 partners to increase profitability and grow sales across all routes to market.

Surplus has led various sales strategy, planning and operations teams at the US, Americas and worldwide levels. He was a Senior Director in Cisco’s Worldwide Strategy & Planning Organization, responsible for developing and implementing sales acceleration strategies across Cisco’s global field operations. Surplus has also served as Director of Operations for Cisco’s US Enterprise business and led the strategic planning processes for the US & Canada Theatre.

Before joining Cisco, Surplus was CEO of ForwardVue Technologies, a financial risk management software company. He also served as Vice President & General Manager for Trilogy Software, one of the largest privately held enterprise software companies. Earlier in his career, Surplus was an Associate Principal at McKinsey & Company.

Surplus received a Master’s in Business Administration from the Wharton Business School. In addition, he holds a Master of Arts in International Studies from the University of Pennsylvania and a Bachelor of Arts in Political Science from Miami University of Ohio


May 27, 2020


Transformation Starts with Competencies

Today, we are launching the DevNet Specialization designed for partners with a robust software development practice. It validates and highlights their ability to automate solutions and develop applications on top of Cisco platforms.

March 30, 2020


Cisco Wins Three 5-Star Awards for Partner Programs

I hope you’re ready for some good news. CRN published their annual Partner Program guide this week. Thanks to you, this is the ninth straight year we have won one of their prestigious Five Star awards. I’m proud to say, for the first time ever, we won three awards.

January 27, 2020


Three Reasons to Grow Your Small and Mid-Size Customers with Cisco

In November 2019, we announced Cisco’s Perform Plus rebate program for partners, and I’m happy to say the program is now live globally.

November 20, 2019


Think Small to Grow

Read a quick update on Perform Plus, a new program to invest in partners who have a dedicated practice that serves small and mid-size customers.

November 5, 2019


Have You Found Your Edge?

Cisco helps you “Own Your Edge” by unveiling two new catalyst Lifecycle Starter programs and a new Lifecycle Incentives program at its annual Partner Summit conference.

October 18, 2019


If You Hate Spoilers, Don’t Read This Blog

Marc Surplus takes a look back at promises from Partner Summit 2018 and how we've done as we're heading back into this year's partner event.

November 14, 2018


Grow Today and Transform for Tomorrow with Cisco Partner Programs

I'm excited to announce new changes that are fundamentally evolving our programs to align with Cisco’s strategic tranisiton to software and a focus across the lifecycle of your business.

May 23, 2017


Introducing Global Gold – A New Partner Certification Tier

Global Gold is for highly-specialized partners who can provide a Gold level experience to their customers globally. That’s a tall order, but our partners decide how they meet the requirements.