One in five Americans have hearing loss in at least one ear, and statistics suggest almost two thirds of these Americans are in the workforce. Trouble with hearing on the phone in the workplace can be stressful, and most audiologists recommend hearing loss solutions to their patients.
Similar to captioning on a television, ClearCaptions has developed a secure Cisco-certified captioning technology that makes Cisco Unified IP Phones an incredibly powerful tool for people with hearing loss. With ClearCaptions for Cisco, employees simply press one button to hear and read their calls. Plus, it’s discreet: Only the employee knows when they are using captions.
Employers can make a profound improvement in employee productivity by providing reasonable accommodations that address this concern in the workplace. “My phone is central to my job,” says South Eastern Washington Service Center of the Deaf and Hard of Hearing Board President Melissa Ruth.
“Whether I’m on a conference call or talking one-on-one with management, my hearing loss can put me at a disadvantage. I used to miss names, numbers and have to ask people to repeat themselves, but ClearCaptions for Cisco allows me to see what I’m hearing on my phone, making me much more confident in the workplace — it’s been a very important accommodation for me.”
To learn more about Ruth and her experience with ClearCaptions for Cisco and workplace accommodation, watch this video:
Interoperability Verification Testing (IVT) certification provides assurance for organizations that ClearCaptions for Cisco has been thoroughly tested and verified to work with Cisco equipment, which can reduce integration costs, accelerate deployments and minimize the risk of failure.
Providing the Freedom Employees Need, Without Compromises
BYOD continues to get headlines, as organizations look for ways to help users work the way they want, when and where they want—with the device they choose. Ultimately, mobility is more than BYOD. At Cisco, we believe work is a verb, not a place you go to – we provide the flexibility for our employees to work remote.
Sheila Jordan (@CiscoSheila), Cisco’s Senior Vice President of IT Collaboration, pointed out in this piece in Computerworld that cost savings are important, but the real benefits are “fostering collaboration, building employee morale, and creating an environment that is attractive to millennials.” Read More »
Long commutes and being in an office at a certain time with limited flexibility is gradually becoming a thing of the past. The future will see an increase in workplace mobility creating the “anywhere office,” a place where employees can work anytime from anywhere.
In terms of sheer mass, the Asia-Pacific region will have the largest amount of mobile workers, topping out over 700 million people and making up for 62% of all the world’s mobile workers. In regards of being the leader in mobile penetration, the US will lead the world with Japan in tow with roughly three-fourths of all employees having workplace mobility options.
“Colin is a 20-year-old computer science student living in London with two other students in the year 2020. He enjoys backpacking, sports, music, and gaming. He has a primary digital device (PDD) that keeps him connected 24 hours a day — at home, in transit, at school. He uses it to download and record music, video, and other content, and to keep in touch with his family, friends, and an ever-widening circle of acquaintances. His apartment is equipped with the latest wireless home technology, giving him superfast download speeds of up to 100 Mbps.” Read More »
“The shifting of the organizational design will, in turn, lead to a new kind of operating model – one that can accommodate a more transient workforce. Generation Y employees are very comfortable with a more integrated professional and personal life as long as working schedules are flexible.” James Kerr, Management-Issues Read More »