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Join the Conversation: Where Shopping Experience Meets the New Digital Consumer

The demands of increasingly mobile and digital consumers are creating unprecedented complexity for retailers and brands.  How should retailers respond?  We’re going to tackle this question together on Twitter next Tuesday, October 27 at 1pm EST/ 10am PST.

Together, we’ll discuss questions such as:

  • Who is the new “digital consumer”?
  • What does the future of retail look like through the lens of digital technologies?
  • What have you learned about the behaviors and expectations of the digital shopper?
  • What is the role of security in retail?
  • Why “trust” is key in winning wallet share of the digital shopper?

It’s always been my experience that the best ideas emerge from a combination of people with different viewpoints, areas of expertise, and experiences.  That’s one reason I’m (@anabellepinto) looking forward to being part of the next #CiscoChat with my colleague, Ron Kjelden (@rkjelden), focused on how retailers can create shopping experiences that meet the demands of the new digital consumer. Read More »

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Mobility IQ Provides Real Time Analytics at MWC 2015

Using a mobile tabletAs we begin our preparations for Mobile World Congress 2016 (hard to believe), I thought it would be fun to reflect on this year’s show. Cisco worked with the GSMA and the Fira again this year to deliver a carrier-grade Wi-Fi network to 93,000 attendees. After winning last year’s WBA Wi-Fi Industry Award for Most Innovative Hotspot Venue, we challenged the teams to do more this year. We staffed the Network Operating Center with Wi-Fi experts to ensure the network was always delivering peak performance, and we continued to push the envelope on network capability, demonstrating the pure power of a well-deigned carrier-grade Wi-Fi network in a dense trade show environment. I love this video that gives a behind-the-scenes peak into the NOC at work.

We also used Cisco Mobility IQ to gain business insights about Read More »

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Digital Manufacturing: Transforming Your Business Model

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Today’s announcement of Cisco’s Digital Solutions for Industries at the Global Editor’s Conference highlights our unique approach to help customers capture the promise of digitization. As Tony Shakib’s blog notes, “Digital transformation necessitates a combining of business and IT strategy that connects everything, embraces analytics, and takes a holistic approach to data security that spans technology and operations.”

Digital disruption is already happening across manufacturing and other industrial sectors, and we’re stepping up to help businesses in these segments harness the benefits of digitization across their value chains. For example, using innovative models like machines securely connected (thru Cisco Connected Machines) for real-time monitoring and analytics across Cisco’s Intercloud, digital manufacturers are optimizing their plant operations with improved control, increased efficiency, less downtime, higher productivity and duty cycles, and more flexible manufacturing.

Research suggests that a significant number—as many as 40 percent—of incumbents will be left wounded, probably mortally, by digital disruption over the next five years. In the face of these pressures, CEOs recognize that those companies who can leverage digital technologies and business models will come out ahead. This video provides an overview on the challenges, opportunities and benefits of Digital Manufacturing:

For forward-thinking manufacturers, digital transformation is not just a new challenge but a major opportunity—maybe the most significant in decades—to pull ahead of competitors. Digital Manufacturers are seizing the opportunity Read More »

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Security for the Digital Manufacturer: Recap of recent #CiscoChat

Earlier this week, I hosted a #CiscoChat along with other team members of the @CiscoMFG team including Nancy Cam-Winget (@ncamwingw), an industrial security expert and Distinguished Engineer at Cisco, along with cohost Gregory Wilcox (@gswilcox_ohio) of our strategic alliance partner Rockwell Automation (@ROKAutomation). We had a thought-provoking interchange on how new digital business models impact industrial security interests, as well as some of the other inherent security risks for manufacturers.

If you missed the chat, the full recap is here, and below, I summarize a few of the highlights and insights for me.

Why is security for manufacturers such a top-of-mind concern, discussed across engineering, production, supply chain and boardroom alike?

By 2020, there will be an estimated 50+ billion intelligent things connected to the Internet. The emergence of more “smart” connected factories, in which machines and devices Read More »

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#CiscoChat: Industrial Security: Critical for Digital Manufacturing?

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Manufacturing is undergoing radical advancements, much like the ones we’ve seen in healthcare and education, thanks to the Internet of Everything (IoE) and all of the people, data, processes and things it connects.

By 2020, it’s estimated that there will be 50 billion devices and objects connected to the Internet, including many of the devices in the manufacturing world. “Smart” factories where machines “talk” to one another, fleet vehicles such as trucks and forklifts with sensors that monitor their movements, and even wireless inventory tracking devices are all in play at manufacturers across the globe. Manufacturers are embracing a new generation of Machine-to-Machine (M2M) and Person-To-Machine (P2M) systems, as well as mobile applications and cloud-based services that drive efficiency and innovation across their value chain.

All of these connected “things” and processes allow manufacturers to Read More »

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