It’s been a big year for Customer Success as we’ve seen a greater share of Cisco partners get started with implementing a practice within their own organizations. The reasons to do so are powerful: according to Gartner, companies that prioritize the
Celebrating a major victory is a ritual that organizations do all over the world. Whether it’s an innovation breakthrough, a landmark customer win or reaching a significant milestone on a critical project, the opportunity to pause and savor the
As a leader at Cisco in the virtual sales space, I have a front row seat to the fast pace of disruption and change that is hitting the industry. Digital disruption is one of the most often used phrases in business over the last couple of years. And
During the Technology Services Industry Association (TSIA) - the world's leading organization dedicated to advancing the business of technology and services conference on 25 October 2017, Cisco was awarded the...
Most financial institutions today have quite a few branches, spread out across different counties, regions, and even states. Which means different teams in different places—often using different technology. And while each branch has some independence
Get access to the latest Cisco innovations through an easy-to-use subscription bundle Explaining the complexity of digital transformation is actually pretty simple: organizations need the latest technology to function at the highest possible level and
Before talking to our channel partners about the retail, hospitality, sports and entertainment industries, we are sure to be clear on the latest industry trends, market research, and data.
Restaurant Ciné Città in Belgium were overlooked by potential customers passing by -- until they met Pingvalue, an online platform and mobile app connecting businesses and customers.
In my last blog, I explored the concept of a post-digital world — where counting the number of positive reactions from customers is no longer enough. That approach was modern at the time, but digital marketing is taking a new turn. The truth is that
