Financial Services
- Financial Services
The Advice Advantage: How Banks Can Close the ‘Value Gap’ and Regain Customer Trust
Today’s banking consumers are used to experiences that reflect their likes, dislikes, past histories, and even their future plans. But
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- Financial Services
Big Data Analytics Remains a Big Opportunity for Wealth Managers – Part I
Wealth Management firms are spending billions on IT to differentiate in the market place. Yet the question remains, can “Big
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How U.S. Banks Can Transform Customer Interactions to Increase Profitability
You order a movie online and additional suggestions pop up, based on a deep knowledge of your likes and dislikes.
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Join Cisco in Chicago at BAI Retail Delivery 2014!
It’s that time of year again! On November 12-14, the Cisco Financial Services team will be attending BAI Retail Delivery
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Building Customer-Centric Organizations – Cisco at CIO Finance & Insurance Summit
The CIO’s Finance Summit and Insurance Summit were recently held in Atlanta, GA and Cisco was a main sponsor at
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Insurance and Customer Experience: The Search for a New Equilibrium
Authors: Luis Martinez and Jeff Tumpowsky Customers of insurance companies have been relying on the adage Uberrimae Fidei (Utmost good
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- Financial Services
Omnichannel Insurance Makes its Debut at PegaWorld
We recently attended PegaWorld in National Harbor, Maryland, on June 8-10. The conference focused on how businesses today must adapt
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- Financial Services
Banking in the InterCloud: Delivering Additional Computing and Storage
Financial Services firms are being challenged and forced to change the way that their applications, information, content, compute, storage, and
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- Financial Services
Video Killed The Radio Star, But Can It Save The Insurance Agent?
On August 1, 1981, the world was introduced to Music Television as the first MTV music video, “Video Killed the
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- Financial Services
Interaction Technology: Neutralizing the Barriers of Time, Location, and Staffing Levels
In my last blog, I continued the discussion about the 24-hour bank and how banks must transition from the physical
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