Financial Services

Read about the exciting opportunities available to financial institutions that embrace digital business transformation, re-introducing human connectivity, and leveraging digitization as a competitive advantage.

How many times have you gone into your local branch to see someone about a mortgage, or a pension, or a current account and no one is available to see you right away? It happens more often that you think. And the bank often doesn’t know how much business it is losing as these initial […]

The complexity of ‘digital disruption’ is challenging financial institutions to seek new ways to manage critical areas of their business. Banks know they must leverage new digital capabilities in order to satisfy consumer demand and maintain an optimal risk and expense structure. Now more than ever, the customer is king. A bank’s ability to offer […]

So many available security tools can’t talk to each other, and that can make financial institutions more vulnerable to cyber attacks.

I am a new Cisco hire – Head of Financial Services Solutions & Innovation EMEAR and I just came back from Cisco Live Berlin. This is my first time at the event, having spent 30 years in banking. My first impression? Firstly, WOW! I have been a Cisco customer in previous banking roles and I […]

There is $1.3 trillion value at stake in the financial services industry projected by 2022. Capturing this value requires embracing today’s digital disruption and the major technology transitions of mobility, collaboration, cloud, big data analytics, and security. Join...

As Mike Riegel pointed out in his recent blog, ‘Financial services is the prime example of an IT-intensive industry.’ Financial institutions rely on consistent technology and innovation to compete...

I’ve been using online banking for a while now. Just the other day, I had a quick question and saw “Chat Live with a representative” so I decided try it out. As I got comfortable asking a few questions, I started to want to do more. I wanted to talk with the banker. And I’d […]

“One of these days the ground will drop out from beneath your feet One of these days your heart will stop and play its final beat One...