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Blog post

Cloud and On-Premises: The Best of Two Worlds

Let’s be honest, when most IT people are questioned about cloud, immediately they would mention either Amazon (AWS) or Microsoft Azure; some may also mention Google Cloud Platform, IBM SoftLayer or even Rackspace. All of them are Public Cloud providers with their own expertise and offering as well as market share. According to a Forbes recent article, the more AWS and Azure compete to win customers, the greater the innovation and growth in Public Cloud adoption. The article has some interesting data points but, for the purpose of this blog,

June 13, 2017 • 3 min read
Blog post

Customer Experience and Cloud. Why Cisco?

I recently wrote a previous blog about Starbucks Digital Transformation to highlight that, it is really happening and that there are actual business results out of their strategy. It is not only a marketing campaign nor a crazy idea but a vision and a strategy to drive business outcomes. As part of Digital Transformation, Cloud, permeates everything we do and powers digital transformation. Its impact on customer experiences, business processes and models, and workforce innovations, is undeniable.

May 23, 2017 • 4 min read
Blog post

Digital Transformation, Cloud and … a Cup Of Coffee?

I am not a big Starbucks fan but let us face it, it’s nice to go there, sit down and have a coffee while you work. The sound, the ambiance or let us say the customer experience it’s good. When you are in a hurry and especially if you are in a business area, the lines get very long and on a Monday morning, you really need some caffeine to boost your Data Center brain. Not being an early adopter made me either spent more time in those long lines or missing my morning coffee until I downloaded the Starbucks app.

March 22, 2017 • 3 min read