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We Are Listening. Keep the Feedback Coming!

During the 2012 fall season, we launched a survey that seeks to understand how you use and value the security resources on the Cisco Security Intelligence Operations Portal at http://cisco.com/security. At the same time we also made available our enhanced feedback mechanism—shown below highlighted in red—to allow you to more easily share your thoughts and frustrations with our content.

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The response has been fantastic; thank you.

Through the new survey and feedback systems, we are broadening our understanding of the content-types you find useful, those you don’t, as well as content you’re not familiar with. We have received very specific questions and feedback and done our best to respond directly when we could (did you include an email address?) and have responded publicly via @CiscoSecurity a few times when no contact information was shared. For example, when an anonymous feedback-submitter suggested we provide RSS feeds for Cisco Security Advisories, we responded via Twitter with:

@CiscoSecurity: A friendly reminder, RSS feeds for all Cisco SIO content types, including Security Advisories, are available at http://cs.co/9007VQr7

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SIO Portal: Tell Us What You Think!

The Cisco Security Intelligence Operations (SIO) Portal is the primary outlet for Cisco’s security intelligence and the public home to all of our security-related content. This content ranges from Event Responses () to IntelliShield Alerts () to Cisco product Security Advisories (). The SIO Portal is intended to be the first place you visit when looking for security information from Cisco.

Customer input is very important to us. With this in mind, we’ve launched two new customer listening tools on the SIO Portal: an enhanced feedback mechanism and a short six-question survey.

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