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Where’s Waldo? Getting Past “Go” with Mobile Workers

Organizations today face many challenges when it comes to providing an optimum work environment. How can you turn your office space into a next-generation workplace? The answer is collaboration technology. Collaboration technology enables you to create workspaces that meet the changing needs and preferences of your employees. You can connect the unconnected, improve employee engagement, and address the realities of an increasingly virtual work environment.

In my experience, keeping pace with rapidly changing employee preferences and aligning technology requires organizations to update network infrastructure design. They need to expand employee capability and flexibility while strengthening overall network security. As more devices come online through the Internet of Everything (IoE), the workplace must evolve. And evolve in a way that meets employee needs and encourages collaboration, especially across global teams.

Business Challenges

Our organizations face many challenges when it comes to providing optimal work environments, including:

  • Enhancing employee collaboration within geographically dispersed teams
  • Encouraging more efficient work
  • Minimizing the cost and disruption of deploying new IT hardware and applications
  • Retaining the best employees

As I covered in a previous post, I think it’s important for Read More »

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Partner with IT to Build the Workplace of the Future

I’m a huge advocate for flexible work practices including the ability to work from wherever and whenever you want, and think those who attempt to run businesses the ‘old fashioned’ way will fall behind if they fail to recognize the effects of mobility in both their workforce and their bottom lines.

The impact of mobility became clear to us when we discovered that space utilization of our own 22.5Mft2 global property was just at 50 percent. And it’s not just happening at Cisco. According to a CoreNet study, nearly 60 percent of a company’s desks are vacant at any given time and the growing mobility trend is a major reason why. Taking all of this into consideration, I think the question that corporate real estate and facilities leaders need to focus on is, “why aren’t we working with IT leaders to build the workplace of the future?”

Mobility and the Changing Landscape

Most employees can now work from anywhere on any device and have access to most content.  We’re seeing this “wherever you are is your office” trend actually increases productivity and I would even argue that employees who don’t commute actually work more hours on company business. With mobility and bring your own device (BYOD) taking such a strong hold within the workplace, data collection has been accelerating at an exponential rate – so much so that by 2018, Read More »

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Connected Healthcare: How Mobility Drives Better Care and a Healthier Society

As advancements in mobility continue to accelerate across all industries, one area that appears poised for some of the deepest transformation is healthcare.

Already, we are seeing how mobility adoption in hospitals — along with new personal health-monitoring devices — is enabling better patient care and a healthier society. And all of these breakthroughs dovetail into the revolution that we call the Internet of Everything (IoE) — the explosion in connectivity among people, process, data, and things that is transforming our world.

A great example is Brazil’s Universidade Federal de Sergipe, which is utilizing telehealth technology to provide patients with specialty healthcare. In the United States, nearly 70 percent of surveyed healthcare leaders say that clinicians at their organizations use mobile technology to view patient data, according to a new survey from HIMSS Analytics.

It’s also estimated that more than 17 million wearable bands will ship this year, putting new health-monitoring tools directly in the hands — or on the wrists — of patients. And with the deployment of strong wireless networks, such as the one used by Miami Children’s Hospital, hospitals are supporting a holistic mobile-enabled patient-care experience that is providing strides in electronic health records. Another intriguing breakthough involves devices such as the Scanadu Scout, which makes the handheld medical “tricorder” of Star Trek fame a consumer reality. Such advances are helping doctors, nurses, and patients reduce errors in miscommunication, while cutting costs.

Cisco_HealthcareMobility_Joseph Bradley

It isn’t about just becoming more mobilized; it’s about improving patient care and individual well-being. As Addison McGuffin, vice president of business technology innovation at Health Care Service Corporation, said, “Some of the things we’re looking at is a trend toward technology that is helping patients toward health performance and improvement on a daily basis.”

These examples show how mobility is reshaping the healthcare industry. Yet, according to a recent Forbes article, many hospital administrators perceive a “double-edged sword” when balancing the need to invest in technology with regulatory constraints. This topic also drove conversation at the recent HIMSS conference. At Kaiser Permanente’s booth, they asked the question: “Is Health IT Really Worth It?” With advancements in mobility shaping IT strategy and investments, I’d take Kaiser’s question a step further by asking, “Is Mobility in Healthcare Really Worth It?” Read More »

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Partner Summit – New Mobility Solutions Require New Talent

At Partner Summit this week, Cisco announced a variety of new offerings for UCS and Mobility.

These solutions offer a host of benefits, helping partners up-level their conversations with customers and profit from high-margin services. However, to ensure partners can help their customers maximize the return on their technology investments, education is a critical piece of the Cisco solutions we offer. Cisco is dedicated to helping partners seize huge mobility opportunities spanning infrastructure, software and services.

As network environments become more sophisticated, incorporating the latest capabilities requires a higher level of aptitude for IT professionals. Properly trained and certified individuals are needed to make networks secure, cost-effective and reliable.

Recognizing the growing demand for professionals capable of designing, implementing, securing, and operating networks and mobility infrastructures, Cisco has designed a variety of training and certification offerings to support this increasing need, such as the CCNA Wireless, CCNP Wireless and CCIE Wireless.

Cisco authorized training and certifications provide organizations and individuals the skills, technical knowledge and expertise to capitalize on the changing business landscape.

Learn more about Cisco Certifications and Training on the Cisco Learning Network: www.ciscolearningnetwork.com

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Unlocking the Connected Guest Experience

A recent article in the Wall Street Journal featured a hotel that will soon be using mobile technology to bypass the check-in process. Guests will have the option to check-in through their smartphone and also use their smartphone as their room key.

The benefit of this new check-in and room key innovation is two-fold: the hotel guests will benefit from the pure convenience of it and hoteliers can help maintain a secure property.

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However, automated check-in and the ability to use mobile devices as a key to the room is only one aspect of the entire technology stay. This is just one component of what’s possible and what’s going to be expected by guests visiting hotel properties in the future.

There is a tremendous demand by the guests to simplify and enhance their interaction with the hotel. According to a recent HVS London study, more modern hotel guests value experiences and the feeling of “being connected” over traditional hotel luxuries. With this in mind, the future of a connected guest experience does not begin and end with new keyless door entry capabilities.

In fact, the new technologies happening in hotels are also happening across various industries. New mobile capabilities in retail, education and transportation are creating new ways for customers, students and citizens to receive engaging content that can transform their experience. Some examples include:

  • Retailers can offer shoppers mobile updates when they are in the store about new products and special sale items.
  • College freshman can receive turn-by-turn directions to landmarks, buildings and events – all based on the student’s schedule and current location on campus. Read More »

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