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Service Providers Continue to See Value of Hosted Unified Communications and Collaboration Services

If there was ever a doubt that our service provider customers did not see the market opportunity to leverage the cloud and deliver enterprise collaboration services to their business customers, that uncertainty continues to decline.

Today, AT&T announced the availability of its Unified Communications Service, a new way for its business subscribers to offer a complete collaboration suite of features to employees in a secure and cost effective way. At the heart of AT&T’s enterprise collaboration solution is Cisco’s own Hosted Collaboration Solution, the foundation that many other providers such as Verizon and Orange have turned to, in helping them offer the best customized collaboration solution to their enterprise customers. Cisco Hosted Collaboration Solution gives partners, including service providers and integrators, the ability to deploy multiple collaboration applications on one server in a virtualized environment and then host those applications for multiple client organizations. The solution is designed to be run from partner data centers. Read More »

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2012 Predictions: These I Like

It took me awhile to go through all the random Top 10 of 2011 lists for various topics, so now I’m ready to look ahead to 2012’s preponderance of pundit predictions. Or maybe I’m just fashionably late. I’ve tripped over a few reports here and there – some quite possibly developed by caffeinated squirrels on a treadmill.

Not me, but she looks like she's predicting something...

On the technology front, I found one more interesting than others. Instead of putting a small group of experts in a room and not letting them out until they agree on a list, Baseline Magazine annually surveys business and technology managers at companies with 100+ employees to ask about their organizations’ investments, plans, and strategies. Across several hundred respondents, patterns evolve.

Whoever these people are, coming from the desk I use, I like the way they (and their companies) think. Following – their predictions and my two cents (maybe three or four).

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How Are Large Enterprises Utilizing Collaboration in the Cloud?

Today, we ‘re featuring a guest post from Brian Blatnik, a senior manager within Cisco’s Collaboration Technology Group:

In the month since our CloudVerse announcement the notion of a world of many clouds – public, private, and hybrid – has resonated with our customers, partners, and industry analysts. I’d like to share some perspective on how those types of clouds address different customers in the collaboration cloud services market. Since last month’s announcement highlighted our private cloud model in that market, Hosted Collaboration Solution for Large Enterprises, I’ll focus on that model. As a reminder, the Cisco Hosted Collaboration Solution gives partners, including service providers and integrators, the ability to deploy multiple collaboration applications on one server in a virtualized environment and then host those applications for multiple client organizations. The solution is designed to be run from partner data centers.

I’m often asked, “Haven’t enterprise voice and other UC services always been delivered from what we now call a private cloud?” It’s true that IP PBXs and other UC servers, like their PBX predecessors, provide services to users from a remote room or facility via a network. But there are two ways in which today’s cloud service delivery differs. First, there is the efficiency of pooling computing, network, and storage resources across multiple locations and services. Second, the services can be delivered in an on-demand fashion with elastic scaling.

The financial and strategic benefits deriving from these two factors are leading many businesses to consider consuming collaboration services in a utility model from Cisco’s partners in the Hosted Collaboration Solution (HCS). But the same drivers can result in substantial benefits to businesses that aren’t looking for services from a third party’s public cloud. Read More »

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World’s Biggest Collaboration

I’ve seen how sport can inspire and bring people together, transcending boundaries and borders. It’s just the same for the organisations delivering to the Olympic and Paralympic Games. Organising London 2012 – the greatest show on Earth – requires collaboration on a grand scale.

As the official network infrastructure provider, I lead the marketing team who are helping to make the Games happen. We understand the size, complexity and hard work that’s needed – the equivalent of running 46 world championships at the same time, with no second chances.

If spinning plates was an Olympic sport, I’d be tipping the London Organising Committee of the Olympic Games (LOCOG) for gold. With everyone jostling for position, I’ve been so impressed by the way LOCOG protects sponsorship values and ensures we stay true to the ethos of the Games. Under pressure with only 200 days to go, working with LOCOG, other partners and sponsors continues to be both rewarding and challenging.

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WebEx Telepresence Integration Lets Everyone Participate [Watch Demo]

There’s something exciting happening to teleconferencing. It’s called Cisco TelePresence WebEx OneTouch and it extends Cisco TelePresence meetings to Cisco WebEx users. This is an ideal solution for business customers who want to maximize the power of their video communication.

See the demo.

Scheduling is easy and there additional Read More »

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