TelePresence

In my experience helping customers  implement video solutions, their goals are usually to increase efficiencies, reduce expenses and even generate new lines of business. Cisco Collaboration Change Management Services (CCMS) helps customers accelerate adoption of collaboration solutions to achieve your targeted business goals. CCMS has a global team of experts in change management, communications, training, […]

As discussed in one of my previous blogs, more and more companies are deploying premium quality video endpoints in hot desking areas or quiet rooms. Hot desking means I can be at any desk within any location of my organization and make and receive calls using my own personal number and identity. By adding this […]

I recently wrote a blog discussing the Value of Medianet in which I listed the benefits and associated costs of adoption. Remember that in simple terms Medianet enables a granular QoS policy and also provides a systematic approach for video troubleshooting. In this article I’m going to provide an example of Medianet in action as […]

Another successful Halloween party at Cisco thanks to Cisco TelePresence and WebEx.  I lost my title as first place winner this year to someone dressed as an Outhouse, yes folks, an Outhouse.  And everyone else stepped up their game too and some even adding additional elements like dancing and props.  I feel fortunate to be […]

Looking at the history of video collaboration there are a few identifiable transition points.  The introduction of audio and video delivery over IP networks created opportunities for widespread affordable deployments and the video conferencing market began to expand.  The scale of deployments, however, was in general neither large nor pervasive.  In 2006/2007 new offerings (like […]

If you’re in an SMB company you might think of telepresence as a tool built for enterprise, something that would be nice to have for your small business but just out of reach. You’d be wrong. Video conferencing solutions like Telepresence and even web-based technologies like WebEx are more affordable than ever, making them a […]

I talk to customers virtually everyday as part of my job, and even though they thoroughly believe in the operational and transformative benefits of video collaboration, they tell me there’s still more we can do to help simplify the process for implementing video pervasively. So, at Cisco’s Collaboration Summit last week, we unveiled a host […]

As we’ve been preparing for next week’s Collaboration Summit, I’ve been reflecting on the past 10 years in the video and communications industry. In today’s hyper-connected world, the bar has been raised and user expectations are higher than ever before, especially as it relates to video and its impact on efficiency and productivity.  Users want […]

I’ll never forget my first day as a brand new high school teacher.   As a young college graduate (with absolutely no experience teaching and a one-hour course on classroom management), I stood stiffly in front of the room on that hot end-of-summer day, afraid to crack a smile.  Thankfully, a more seasoned teacher had taken […]