Uninterrupted Workstreams with Webex: Way more than just a meeting!
Whether working in Salesforce or in Webex Teams, Webex helps sales people gain the context they need to be more effective in their jobs.
3 Ways to Be More Customer Obsessed in 2019
Here are three simple strategies that we use to zero in on what customers want.
Integrating Cisco Cloud Collaboration with Salesforce Cloud CRM to Digitize Customer and Sales Workflows
Creating an integration between two software platforms sounds complex, right? Well, it can be much easier than it looks. In this blog, you can have Salesforce Cloud CRM tightly integrated...
Cisco Spark for Salesforce Is Now Available
Now available, Cisco Spark for Salesforce puts essential collaboration tools in the hands of users directly within Salesforce.
Jabber Integration within Salesforce.com Boosts Productivity
Luca Felli From Lance: It’s as easy as dialing a phone … no, wait it’s even easier I dial the phone so often I don’t even think about it anymore: looking up someone’s phone number, and dialing their number into the phone – it’s second nature by now. But do it often enough in one […]
Social Media Is Like Gelato In A Cone #CiscoSMT #SocialSavvy
Last week I spoke at an event and the definition of social media came up. Some people refer to social networking tools when they speak of social media while others refer to the notion of engagement and content on the web. I’m more of a “gelato in a cone” kinda gal. I view social media as […]
Connecting the Customer Experience Through Social #CiscoListens
Integrating Social Media Channels into Existing CRM Systems and Processes The year is 2024, and you just walked into a department store to return a pair of jeans. As you enter the store, the near field communication (NFC) chip in your smartphone tells the store who you are because you have enabled the privacy settings […]
WebEx Social Community Boosts Cisco Salesforce Productivity and New Product Launch Bookings
Keeping more than 20,000 Cisco salespeople in 87 countries up to date on our hundreds of products and solutions is a critical and challenging task. Just ask members of the Global Virtual Team Program. They are responsible for bringing SMEs from various business units together to provide product and related training directly to the salesforce, […]