salesforce

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Join us for a live webinar to learn how Cisco SD-WAN Analytics and Cisco SD-WAN Cloud OnRamp provide you with visibility and actionable insights enabling you to optimize the SaaS application experience.

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Whether working in Salesforce or in Webex Teams, Webex helps sales people gain the context they need to be more effective in their jobs.

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Here are three simple strategies that we use to zero in on what customers want.

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Cisco Spark for Salesforce adds integrated and secure meetings, video calls, and messaging directly into the Salesforce experience.

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Creating an integration between two software platforms sounds complex, right? Well, it can be much easier than it looks. In this blog, you can have Salesforce Cloud CRM tightly integrated...

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Now available, Cisco Spark for Salesforce puts essential collaboration tools in the hands of users directly within Salesforce.

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Last week I spoke at an event and the definition of social media came up. Some people refer to social networking tools when they speak of social media while others refer to the notion of engagement and content on the web. I’m more of a “gelato in a cone” kinda gal. I view social media as […]

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Integrating Social Media Channels into Existing CRM Systems and Processes The year is 2024, and you just walked into a department store to return a pair of jeans. As you enter the store, the near field communication (NFC) chip in your smartphone tells the store who you are because you have enabled the privacy settings […]

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A social opportunity was knocking but it was hard to hear, buried under thick layers of social noise and harder to reach by the right people with the right message. Cisco knew customers wanted to engage and were using social media tools to ask questions and share about products and services. But  knowing what people […]