salesforce

March 12, 2019

COLLABORATION

Uninterrupted Workstreams with Webex: Way more than just a meeting!

Whether working in Salesforce or in Webex Teams, Webex helps sales people gain the context they need to be more effective in their jobs.

January 22, 2018

COLLABORATION

Collaborate Like a Salesforce Rock Star

Cisco Spark for Salesforce adds integrated and secure meetings, video calls, and messaging directly into the Salesforce experience.

November 6, 2017

DEVELOPER

Integrating Cisco Cloud Collaboration with Salesforce Cloud CRM to Digitize Customer and Sales Workflows

Creating an integration between two software platforms sounds complex, right? Well, it can be much easier than it looks. In this blog, you can have Salesforce Cloud CRM tightly integrated...

October 18, 2017

COLLABORATION

Cisco Spark for Salesforce Is Now Available

Now available, Cisco Spark for Salesforce puts essential collaboration tools in the hands of users directly within Salesforce.

March 4, 2014

INSIDE CISCO IT

Jabber Integration within Salesforce.com Boosts Productivity

Luca Felli From Lance: It’s as easy as dialing a phone … no, wait it’s even easier I dial the phone so often I don’t even think about it anymore: looking up someone’s phone number, and dialing their number into the phone – it’s second nature by now. But do it often enough in one […]

March 12, 2013

DIGITAL AND SOCIAL

Social Media Is Like Gelato In A Cone #CiscoSMT #SocialSavvy

Last week I spoke at an event and the definition of social media came up. Some people refer to social networking tools when they speak of social media while others refer to the notion of engagement and content on the web. I’m more of a “gelato in a cone” kinda gal. I view social media as […]

January 28, 2013

DIGITAL AND SOCIAL

Connecting the Customer Experience Through Social #CiscoListens

Integrating Social Media Channels into Existing CRM Systems and Processes The year is 2024, and you just walked into a department store to return a pair of jeans. As you enter the store, the near field communication (NFC) chip in your smartphone tells the store who you are because you have enabled the privacy settings […]

January 18, 2013

INSIDE CISCO IT

WebEx Social Community Boosts Cisco Salesforce Productivity and New Product Launch Bookings

Keeping more than 20,000 Cisco salespeople in 87 countries up to date on our hundreds of products and solutions is a critical and challenging task. Just ask members of the Global Virtual Team Program. They are responsible for bringing SMEs from various business units together to provide product and related training directly to the salesforce, […]