retail

March 19, 2013

RETAIL & HOSPITALITY

How Big Data Will Save the Physical Store

3 min read

Reports of the physical retail store’s death have been greatly exaggerated. As a recent survey from the Cisco® Internet Business Solutions Group (IBSG) found, 93 percent of products sold in the United States are still bought in brick-and-mortar locations. And while technology has upended many product categories and more than a few individual retailers, it […]

Big Data in Retailing: Follow the Money!

2 min read

Retailers looking at the Big Data opportunity may well find themselves with an array of choices: the opportunities seem so vast, where does one begin? Well, a pragmatic way forward is to focus on some pragmatic possibilities and then “follow the money”! In examining the Big Data opportunity for retailers, Cisco IBSG has identified three […]

February 7, 2013

RETAIL & HOSPITALITY

Cisco NRF 2013 – Two New Mobility Solutions Video Demonstrations

We’ve posted two new videos of the mobility solutions that we showcased in the Cisco booth at NRF 2013. Cisco Connected Mobile Experiences – Deliver personalized, highly targeted mobile services to consumers to optimize the customer experience and enhance store profits Cisco BYOD Smart Solution – Support trouble-free network access for all users, on any […]

January 30, 2013

RETAIL & HOSPITALITY

Cisco NRF 2013 — Cisco Remote Expert Smart Solution for Retail Demonstration

1 min read

“Great show!” That’s what we’ve been hearing from retailers who visited Cisco’s booth and attended our Big Ideas Sessions at NRF 2013. I led the demonstration of the Cisco Remote Expert Smart Solution for Retail in our booth. This solution transforms how you connect and interact with your customers. It offers a superior video and […]

January 18, 2013

RETAIL & HOSPITALITY

Building Trust in the Expanding World of Big Data Retailing

3 min read

These days, the generation of data has become almost as constant as breathing. With every click or swipe, today’s mobile, hyperconnected consumers exhale an ever-expanding trail of digital details, revealing troves of information about their wants, needs, interests, well-being, and aspirations. All of that data offers great promise for retailers looking to know their customers […]

January 15, 2013

RETAIL & HOSPITALITY

Cisco at NRF 2013 – Great Day One and More Excitement Today

1 min read

We’re well into a great second day at NRF 2013! The Cisco team had a great day one on the show floor; our demos were in full swing, and we were happy to welcome new and old faces alike to booth #252. Our demos really seemed to resonate with retailers looking for innovative mobility solutions, […]

January 8, 2013

RETAIL & HOSPITALITY

Cisco NRF 2013 – Preview of Store-in-a-Box – Cisco Lean Retail Approach Demonstration

1 min read

This is our sixth preview of what Cisco will be showcasing at the 102nd National Retail Federation Convention and Expo on January 14 and 15, 2013 in New York City. Today’s retail stores need be more technology enabled than ever before supporting new generation of shoppers that expect a convergence of physical and digital experiences. […]

December 20, 2012

RETAIL & HOSPITALITY

Big Data Could Spawn a Retail Revolution

2 min read

Success in retail hinges on a deep understanding of consumers. Anticipating their wants and needs — then offering the right product, in the right place, at the right time, and for the right price — has always been paramount. To truly understand today’s consumer, however, retailers need to address a new dimension that is challenging […]

December 19, 2012

RETAIL & HOSPITALITY

Cisco NRF 2013 – Preview of Cisco Remote Expert Smart Solution for Retail Demonstration

1 min read

This is our fourth preview of what Cisco will be showcasing at the 102nd National Retail Federation Convention and Expo on January 14 and 15, 2013 in New York City. At the Cisco booth, I will be hosting demonstrations of the Cisco Remote Expert Smart Solution for Retail. This solution offers a superior video and collaboration […]