online shopping

December 6, 2016

RETAIL AND HOSPITALITY

#CiscoChat Cloud Optimization with Cisco Black Friday/Cyber Monday Recap + Data Security

Whew! Black Friday and Cyber Monday came and went quickly this year! With these two biggest annual shopping days coming earlier every year and more and more consumers taking advantage of outstanding online shopping opportunities, we decided to host a #CiscoChat just for those of you in the retail industry to discuss your discoveries. During […]

January 9, 2014

WIRELESS AND MOBILITY

Mobile Location Based Services Trends of 2013

The holiday season which began with Cyber Monday on December 2nd 2013 has just ended and analyzing the impact on mobile commerce sales and location based services unveils some very interesting...

The Evolution of Customer Experience: Synchronicity!

I love shopping. I love traveling. I hate going to the hospital. I sometimes like going to the bank (only if it involves the depositing a large check). On the surface, it may seem that there’s no common thread about each of these experiences, however, there actually is a lot in common! Each of these […]

How Big Data Will Save the Physical Store

Reports of the physical retail store’s death have been greatly exaggerated. As a recent survey from the Cisco® Internet Business Solutions Group (IBSG) found, 93 percent of products sold in the United States are still bought in brick-and-mortar locations. And while technology has upended many product categories and more than a few individual retailers, it […]

November 30, 2012

SECURITY

Cyber Security Survival for the Holidays

A couple of days ago, I participated in a Social Video Broadcast about cyber security survival tips for the holiday season. Some of my advice is familiar. Use stronger passwords, apply the “smell test” to too-good-to-be-true on-line offers, read the manual—especially the parts about account set up and security—when turning on a new device. Others […]

November 26, 2012

SECURITY

Live Broadcast: John N. Stewart to Discuss Cyber Security for the Holiday Season

The National Retail Federation predicts that Holiday Shopping this year will grow to $586.1 billion, with a record percentage of those purchases occurring online and from mobile devices. As more shoppers make purchases online and on their mobile devices, Cyber Monday is fast becoming Mobile Monday, opening up a variety of new threats and challenges […]

November 25, 2012

DIGITAL AND SOCIAL

Headed to work to do some holiday shopping? Welcome to Cyber Monday.

 Getting online — not just in line — to find the best deals. This holiday shopping season, brick-and-mortar stores are out to match e-commerce sites with the latest and deepest discounts, and even encourage in-store shoppers to buy online. About 85% of online retailers will offer special promotions on Monday when people return to work. And now there’s an entire […]