#Retail

February 18, 2022

RETAIL & HOSPITALITY

Multi-channel Commerce in Retail

3 min read

Retail is seeing a resurgence of experiential and in-store shopping experiences and the industry has been forced to make the effort to move to a true “multi-channel” model. Online and offline are now integrated and experiences tap into the capabilities of every channel the retailer offers. Integrating all the possible options into a truly multi-channel experience, that allows the consumer to shop and transact on their terms, gives retailers more opportunities to strengthen customer retention and brand loyalty.

January 18, 2022

RETAIL & HOSPITALITY

Sustainability in Retail

3 min read

Retail organizations are developing strategies for more sustainable products and operations: reducing environmental impact by building more efficient stores and facilities, using electric vehicles in supply-chain and fulfillment operations, choosing sustainable packaging, and implementing more efficient processes across their operations. By using technology to give better visibility into their operations, retailers can monitor the impact these initiatives have on their sustainability goals. Technology can also help them identify even more ways to reduce energy consumption and provide better service to customers.

January 10, 2022

RETAIL & HOSPITALITY

Why ESLs fuel the imagination of retailers looking to transform digitally

3 min read

Electronic shelf labels (ESLs) allow retail administrators to dynamically control prices of items in their stores, offer deals, and even act as beacons for customers looking for specific items in large stores - eliminating the chance of human error and paving the way for better retail experiences.

October 29, 2021

RETAIL & HOSPITALITY

Data-driven Decision Making in Retail

3 min read

Leveraging technology in the retail environment elevates the store’s capabilities in new, profound ways.

September 24, 2021

RETAIL & HOSPITALITY

Rich messaging: the channels retailers must buy into to make their brands stand out

3 min read

The rise in eCommerce driven by changes in consumer shopping behavior, has meant that retailers have increasingly turned to digital messaging channels to engage with customers.

September 10, 2021

RETAIL & HOSPITALITY

Digital Transformation in Retail: Enabling seamless performance with AppDynamics

2 min read

For retailers, digital transformation is not a choice, as it is crucial to not only modernize but also identify and address customer-impacting issues immediately.

The Future of CX for retailers: Improving CX across the entire customer journey

3 min read

With consumer behavior constantly evolving, customers want their interactions with businesses to be more seamless than ever. However, the retail industry, like many others, faces challenges to create the experiences that customers expect.

NRF Converge Key Takeaways

3 min read

The second installment of NRF 2021, NRF Converge, came at a time when the new normal has taken shape and with it has come a clearer look into the new world of post pandemic retail.

June 9, 2021

NETWORKING

Are Performance Issues Impacting Your Customer Experiences? Here’s the Fix…

2 min read

When you use AppDynamics as a tool for SAP system performance optimization, you get full-stack observability that helps you reduce the risks of digital transformation, increase business sustainability and resilience, and grow your business with confidence.