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Mark Scanlan

Global Industry Lead for Retail

Industry Solutions Group, Cisco Systems

Global Industry Lead for Retail

Articles

September 12, 2024

RETAIL & HOSPITALITY

Cisco AI Enhances Retail Operations

3 min read

Cisco is helping retailers transform their operations across various fronts, from enhancing customer experience to optimizing supply chains, improving operational efficiency, securing assets, and enabling informed decision-making.

December 12, 2023

RETAIL & HOSPITALITY

Something exciting is brewing for NRF24

3 min read

Webex will be at NRF’24—and we’ll be powering our in-booth coffee bar experience with mobile ordering by Webex Connect. Discover how Webex Connect can power seamless end-to-end customer experiences with the tap of a finger.

October 27, 2023

RETAIL & HOSPITALITY

Combating retail theft & fraud

2 min read

The current $100B problem today for retailers? Theft & fraud, see how Cisco can help.

October 3, 2023

RETAIL & HOSPITALITY

Lift up and empower your associates

3 min read

Check out how you can enhance your associate's experience with Cisco.

September 7, 2023

RETAIL & HOSPITALITY

Tips to optimize your drive-thru

2 min read

Going through a drive-thru remodel may seem intimidating. Working with an experienced partner like Cisco will enable you to put the focus back on your customer while we focus on implementing solutions that will increase traffic flow and ordering efficiency.

Personalize in-store experiences. First step? Security

2 min read

The digital transformation that retailers are embarking on opens the doors for new opportunities... and vulnerabilities. Highly valuable personal and financial data needs to be protected.

April 26, 2023

RETAIL & HOSPITALITY

Supporting sustainability in retail operations

3 min read

In the last year, I have talked with many retailers who are working towards sustainability goals. Important drivers for such goals include corporate purpose, reputation and/or rapidly increasing demands from stakeholders at large either because sustainability is synonymous with their brand, or because their customers are using sustainability as one of their buying criteria, but […]

February 2, 2023

RETAIL & HOSPITALITY

NRF 2023: Back in person

3 min read

Leadership, forward-looking growth, new business models, customer experience, operations and talent were major themes from NRF. Here's how Cisco is enabling retailers to thrive in all areas with digital solutions and network management.

December 7, 2022

RETAIL & HOSPITALITY

On the road again: NRF 2023

1 min read

What a chaotic few years it has been! As we work to return to a “new normal,” we are finally getting back on the road and will be in-person at NRF 2023!

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