jabber

When we talk to customers about collaboration and communication, we ask how they work today. Then we ask how they’d like to work in the future – and what tools and capabilities they want. Sometimes the things they want are simple, sometimes they’re more complex. But we take them all seriously – and we take […]

Have you ever suffered phone envy in the office? You stroll by someone’s desk and notice that they have a better, newer, cooler desktop phone than you do? Maybe it’s one with a smooth sleek design, embedded video capabilities, and a higher-resolution display. If so, now might be a good time to raise your hand […]

After too long, business is becoming more immediate and visual. Think of it this way – a couple of thousand years ago business was often done in a market place or trading post, face to face in person. Technology meant supply lines and trade was able to extend geographically so business had to be conducted […]

For many of us, the process of getting to and from work can create frustration that resonates all day long. Do the following daily obstacles sound familiar to you? 6:15 a.m.: Wake up, feed dog, make coffee, shower, make up, style hair, dress for the office 7:30 a.m.: Drive, sit in traffic, stop by Starbucks, […]

Video conferencing can provide business benefits no matter the industry. Retailers and financial institutions employ video to interact with customers. Medical professionals consult across distance. Manufacturers address production issues more quickly. Where the need for interaction exists, so does the potential for video conferencing to add value.

Improving workforce productivity is about more than telling employees to work harder, do more, and think faster. It’s about giving them the right resources and removing barriers so that they can do more.  One way Cisco is helping organizations improve productivity is by making our technology invisible to users.  We’re designing our products to be […]

I spent the last eight months on the front lines of the virtual demo world for Cisco. Working from our headquarters in California, I met with people from all over the world to demonstrate our latest products — without a single plane trip. Using collaboration technology sales teams can avoid travel expenses, sell more, and […]

Cisco IT supports all its services with a global service management and delivery team. I am the service owner for the IT UC and video team; we own the strategy, planning and delivery of voice and video services throughout the Cisco enterprise.

As Wi-Fi continues to be the primary mode of access, enterprise Unified Communication(UC) applications usage is increasing with smartphones, tablets and laptops. Customers are asking, is there anything I can...